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Anonymous Posted on Oct 21, 2014

How do I fix brother sewing machine cs4000 when the needle keeps hitting the bobbin case and break needle? and when i press foot control E1 comes on.

2 Answers

johnny rebel

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  • Brother Master 10,875 Answers
  • Posted on May 28, 2015
 johnny rebel
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Thomas Smithbrother

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  • Brother Master 3,698 Answers
  • Posted on Oct 21, 2014
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Www.brother-usa.com/support/

If you are experiencing an "E1" error message on the screen, means that an operation has been performed incorrectly. Follow the instructions below to resolve this issue.
1. Lower the presser foot lever before continuing the operation.
2. If the error message has not disappeared, press the stitch selection key while the error message is displayed. The message should disappear when doing this operation.
NOTE: The foot controller was pressed (or the start stop button was pressed if the controller is not connected) and the reverse stitch button was pressed while the presser foot was in the up position.
If you are still experiencing problems with an "E1" error message, take your machine to the nearest Authorized Brother Service Center for repair.
You can locate a Brother Authorized Service Center (ASC) in your area by clicking on the link below.
http://www.brother-usa.com/service/default.aspx or contact Brother Customer service by calling 1-877-Brother (1-877-276-8437) Monday through Friday, excluding holidays.

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5 Related Answers

A

Anonymous

  • Posted on Aug 20, 2008

SOURCE: Brother CS-6000 Sewing Machine - Jam

I had the same problem.. I think the bobbin used in this machine is no good I replaced mine.. It cost alot too.. but now I do not have any problems.. good luck

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Anonymous

  • 12 Answers
  • Posted on Jan 09, 2009

SOURCE: Top & bobbin thread will not sew

Most likely the needle is in backwards. Weird I know, I have no idea why but if the needle is in wrong, it either hits the bobbin and breaks or won't grab the thread at all. Good luck.

Anonymous

  • 1 Answer
  • Posted on Feb 05, 2009

SOURCE: while sewing the bobbin case moves, wheel locks up, needle locks

Im not sure if this will help but thought I would pass it along. My Pfaff 6122 tells me to check bobbin for thread unrolling clockwise before you place it back in the machine. I had mine turned to un roll counter clockwise, this is wrong, the bobbin will fall out when you pull on the thread while you are holding it in your hand. You may just keep putting it in backwards. Hope this works for you. J.R.

Anonymous

  • 201 Answers
  • Posted on May 03, 2009

SOURCE: needles keep breaking & bobbing wont feed thru

First try taking your bobbin case right out of the machine (not sure if this model has a top loading or front loading bobbin, but your manual will help you here) and floss out the tension slot with a piece of strong thread. Don't use waxed dental floss, but non-waxed would work okay. (The bobbin case is the piece that the bobbin sits in.) Look around while you have the machine open and remove any fluff and thread you can see - TURN MACHINE OFF BEFORE DOING THIS! Replace bobbin case. Replace bobbin and make sure it "clicks" into the tension slot.

Then unthread the top of the machine, clean the tension disks by passing a folded dollar bill (or any paper money, depends on what country you are in) through the disks in the direction you thread the machine. Do this several times. Re-thread making sure you follow the correct thread path.

Make sure the needle plate is on firmly.

If after all that it still won't work, I'm sorry to say that it sounds like you have a misaligned needle bar. This commonly happens after you have a major thread snaffoo and needle breakage. The needle gets caught in the thread knot, pulls to the side and breaks but if it gets seriously caught it can pull the needle bar out of place. You cannot put the needle bar back in place yourself - it's a job for the workshop. Don't sew on your machine until it is fixed. The noise you are hearing is likely to be the needle striking against the needle plate or even the bobbin. Your timing will probably need re-setting too and this needs to be done by a qualified technician.

If you really need to sew before you can get your machine into the workshop, and if you can move the needle position on your machine by pressing a "sideways" button of some sort, you could try to get the needle in the centre yourself using this feature. This will not help if it is the timing that is the major problem.
Pam M.

Mimito7

Kelley Buchanan

  • 130 Answers
  • Posted on May 29, 2009

SOURCE: bobbin case on brother sewing machine

Well, from the picture I see that your bobbin is a front load as opposed to a top load.. if you tilt the front panel down, you will see where the bobbin and casing goes. Put the bobbin in the casing with the thread pulling from the right hand side of the casing making sure the thread in guided into the small **** on the top edge of the casing.. On the back of the casing the will be a small tab. Pull that away from the casing and enter the casing in to the opening for the bobbin. It should snap into place when you release the little tab.

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Related Questions:

0helpful
1answer

E1 flashes on the message window of my brother sewing machine

Brother Computer Codes
  • E1: Make sure the presser foot is lowered before sewing.
    E2: You chose a stitch other than a buttonhole stitch or a bar tack stitch and you tried to sew with the buttonhole lever in the lowered position. Raise the buttonhole lever.
    E3: If you selected the buttonhole or tack bar stitch and start to sew with the buttonhole lever raised, you will get the E3 code. Lower the buttonhole lever.
    E4: You hit the reverse button while the bobbin winder shaft was moved over to the right. Move the bobbin winder shaft to the left.
    E5: On automatic sewing machines, the start/stop button was pressed while the foot controller was plugged in. Unplug the foot controller if you are using the automatic function.
    E6: This code tells you that the motor locked up because the thread is tangled. Untangle the thread, make sure the machine is threaded properly and that the proper tension is set before continuing.
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Brother se 400

try changing needles
also possible that the machine is out of time
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I have a Brother ES-2000 machine. The needle is hitting the bobbin case and giving me an E6 Error. The thread is not tangled and I have cleaned the bobbin case. Could this be due to a scratch in the...

Sounds like the machine may have a timing issue, ie the needle is arriving at the bobbin at the wrong time. Be sure you are using a brand new needle as a bent/damaged needle is out of alignment and could hit the bobbin. If a new needle doesn't solve the issue, then you need to take it for repair. Or you can search for multiple web sites and videos that discuss sewing machine timing.

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I keep breaking the needle because when the presser foot is down it hits the plate on the bottom of the machine

Refer to your manual, it gives all sorts of reasons for the needle to break, wrong bobbin size, scratched plate, needle being inserted wrong. If, you do not have your manual go online to
brother-usa.com and download one for free.
8helpful
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What does error E1 mean on a brother CS6000i

hello,the E1 code simply means the machine is working so hard,you can follow the information below to help you fix the problem,

The instructions for bobbin winding tell you to click the start button for the bobbin to wind. When you do that you get that E1 with a beeping. What they don't explain is that in order to press that "UP" arrow button to get the bobbin to wind..........you need to UNPLUG the foot control. So, in other words it to be used for sewing w/o a foot pedal. Now instead of doing as per instructions, assuming you've plugged everything in (foot pedal), after winding is finished just press the foot pedal and your off and running or sewing as the case may be. BTW, look it up in the TROUBLESHOOTING SECTION OF YOUR MANUAL.
please kindly rate the solution if it;s helpful,

take care.
1helpful
1answer

My needle keeps hitting the plate and breaking. How do I fix this?

Take the needle plate off and see where it needle is connecting with the bobbin. The bobbin case may not be in place and this is what the needle is hitting.

1helpful
2answers

Bobbin holder seems to be broke and needle breaks

Hello,
Here are several things to try.

* When you insert your new needle, make sure it’s positioned correctly (usually with the flat side away from the bobbin, but consult your manual), that it goes all the way into the holder, and that the screw is securely tightened.


If there doesn’t seem to be a problem with your needle, try the following:

* Check your pressure foot and make sure it’s attached securely.


* Change your pressure foot Your pressure foot may be bent, causing your needle to hit it.


* Don’t sew over pins a needle that hits a pin can break. Always remove the pins from your fabric before they reach your needle.


* Don’t pull your fabric as you sew. You could be bending your needle back, causing it to hit your needle plate instead of going into the hole. Just guide your fabric, letting it feed on its own.


* Check your needle plate and make sure it's securely in position.


* Change your needle plate. If you’ve been using a straight stitch needle plate (a plate with a small hole, often used for sewing fine, delicate fabrics), switch to a needle plate with a wider hole.


* Check the position of your needle. Sewing machines with zigzag capability allow you to adjust the position of your needle – right, left, or center. If your needle is not positioned correctly, it may be hitting your needle plate or pressure foot.


* Un-thread your machine and remove your bobbin. Clean any loose thread or lint out of your
bobbin case. Re-thread your machine, reinsert and re-thread your bobbin.

* Change your bobbin. There could be a nick along the edge of your bobbin spool that’s catching your thread as you sew.

Also, before you start to sew a seam, hold the upper and bobbin thread tails. Hold them back
and out of the way as you sew your first couple of stitches. This will keep them from getting
caught in your machine.

I hope these solutions help you.




2helpful
1answer

Display shows E1

I think I have the solution, it happened to me.

The instructions for bobbin winding tell you to click the start button for the bobbin to wind. When you do that you get that E1 with a beeping. What they don't explain is that in order to press that "UP" arrow button to get the bobbin to wind..........you need to UNPLUG the foot control. So, in other words it to be used for sewing w/o a foot pedal. Now instead of doing as per instructions, assuming you've plugged everything in (foot pedal), after winding is finished just press the foot pedal and your off and running or sewing as the case may be. BTW, look it up in the TROUBLESHOOTING SECTION OF YOUR MANUAL. Hope this helps.
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