Is there a way to connect the Vtech to an electrical outlet or does it only work with batteries

Yes t can.
The tablet has a built-in rechargeable battery. The unit comes with an AC adapter (DC IN 5V) to recharge it via an electrical outlet in your home, or you my use a Micro-USB cable plugged into the port and plug the other end into the USB port on your PC/Mac.

If you're having issues with the battery, such that it may not have been used in a long and entered discharge mode. Connect the AC Adapter for several minutes to get it up to at least 5% before attempting to power on.

Even though the battery is a built-in rechargeable, it can be replaced if necessary, and fairly easily IF you take your time 10-15 minutes and have basic skills. A replacement battery for this unit sells for about $10 on ebay.

Connect to wall outlet Uses the USB power adapter and USB cable included with the device. If it is a third-party accessory, check to see if it is Apple Certified . Then follow these steps:

1. Connect the iPhone, iPad or iPod touch to the Lightning to USB connector cable or the 30-pin to USB connector cable .
2. Connect it to one of three power sources:

Wall outlet

Connect the charging cable to a USB AC adapter and connect the USB AC adapter to the wall outlet.

Computer

Connect the charging cable to a USB 2.0 or 3.0 port on a computer that is not in sleep mode. Do not use the USB ports on the keyboard.

Power supply
Connect the cable to a powered USB hub, docking station, or other Apple-certified accessory.


When the device is charging, you will see a lightning bolt next to the battery icon in the status bar or a large battery icon on the lock screen.

the charge imdicator is suppose to blink when you plug the toy to the wall adaptor. if it doesnt blink then there's something wrong with either the adaptor, the adaptor port on the toy or the rechargeable power packs. now i said that the light is suppose to blink. but the frequency of the blinks shouldnt be fast. if that's the case clean the compartments and re-insert the batteries. if you are still having problems try the ff T/S:

1)remove the power packs, plug the toy to adaptor and turn it on. if it turns on that means your adaptor is working.
2)remove the adaptor and try using just the power packs.
3)try using 4aa batteries.

if the toy turns on with only one of the power sources stated above you better call vtech hotline.

Hello

If you connect to power outlet and try to turn it on. If it turns on then the problem is with the battery. You need to replace it. or see if you will be able to check the battery if the battery works then the Problem is with the main board.

Try recharging the batteries, or try using another powersource. if this does not resolve the issue then you may need to call their hotline

Try cleaning the touch-screen with a tissue or touch-screen cleaning paper, then wash your hands and use a skin moisturizer on your fingertips. If it still doesn't work, something's wrong with the unit. The touch-screen should work down to the discharge limit of the battery.

Note: when you buy a new lithium battery or device that uses one, it is a good idea to charge it completely before using. Some types of battery charge controllers use this first cycle to calibrate battery parameters so you get optimum performance from the battery.

The power Cell (Battery) no longer accepts a charge. The exception is if the AC/DC charging adapter has failed. See if you have a similar power charger around the house. Look for the same type of male pin and proper DC or AC Voltage plus Amps as listed on the current Tablet Charger. Never leave chargers in the electrical outlet alone as they can be damaged by surge power. Try another charger and if that fails also, the power cell in the tablet needs replacing.

Yes. Just replace the batteries. If you're still getting the same issue even after replacing the batteries, then toy might be defective.

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Hi!

You can try these steps to solve this problem:

1. Connect Kindle to a different USB.
2. Verify the charge light at the base of the Kindle is on.
3. Restart Kindle by pressing Home > Menu > Settings > Menu and select "Restart."
4. Leave the unit charging for 30 minutes

If the problem persist, contact Kindle for repair options.

eBookBoy