Hi,
Ever since we have installed this printer it has issues printing multiple pages - usually 3 or more.
It prints a few pages and then stops with a message on the LCD screen 'page too complex'
Any other users have this problem?
Description
The device could not print the current page because of its complexity.
Recommended action
Press ENTER to clear the message.
Allow the device to finish the job, or press CANCEL to cancel the job.
Lower the USB speed on the product by turning off "High Speed USB". Following are instructions on how to do this from the Secondary Service Menu:
To access the Secondary Service Menu press the Menu button.
Now press the #2 button and use the < arrow to navigate to the High Speed USB selection.
Press Enter and then use the arrow key to go to Off and press Enter again.
Press the Cancel button twice to exit the Secondary Service Menu.
Wow this fix just saved me time and money. HP wanted $59.95 to walk me through the steps. Thanks alot. Worked perfectly and was exactly what needed to be done. If I had your address I'd send you the money. ha ha.
Thank you for this tip.
I was tempted to buy a new printer.
Very frustrating!
Anyways, I am happily printing again!!!
Thank you!!!
OMG!!!! I have been with tech support for now 10 hours and they could NOT tell me what was wrong. So I found this myself and thanks to you my printer is now fixed! YES>>>>>>> I'm so excited... Thank you so much for putting this on the net!! By the Way I am running Windows 7 and did all the update drivers for this HP Laserjet printer 2840, so I am very very very thankful you posted this answer! Hugs!
THANK YOU, sawan!!!!! You fixed my problem. I can now print. Thank you so much!
Unbelievable! I've been putting up with this problem for many years, I recently got a new (faster) computer and the problem got worse. This fixed it completely.
Thank you so much! I had not a clue how to resolve this problem. Now it's fixed!
mille merci!!! ca marche, je galere avec depuis 3 mois
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Thanks Sawan! We've been having this problem in the office every since we got this printer and you saved me soooo much aggravation! I adjusted the USB Speed and it works perfectly. Thank you!
Thanq so much dude..its working for me too...
Hey there. Either adding memory to the printer or limiting the USB speed was a solution in all my cases.
I've not seen that particular message on the 2820 I'm responsible for. Usually a 'page too complex' error on a LaserJet printer indicates more memory needs to be added. Probably another 64 meg in this case would be fine.
My problem with the 2820/2830/2840 series is they make way too much noise for an office or home environment.
Turn printer on.
On your printer, press the Menu button
Press 2 (on the fax dial pad)
Press the right arrow (next to Enter button) until you arrive at "High Speed USB.
Press Enter
Press right arrow to select "Off."
Press Enter.
Press Enter again.
The printer will reboot automatic.
I hope this help!
I have 2840 that shows the page too complex when trying to copy, just get about one inch of print. Also doesn't want to print from computer most of the time, and no scan function. I tried all of the fixes and no change. Even took it apart and checked the capacitors in power circuits which is usually what goes bad and causes strange problems. Also pulled all plug in wires and put back in since this is anothewr problem I have run into. I think it has a bad brain since it has been working fine for many years and I haven't changed anything.
OMG. Thank you so much. This worked just fine. Whoever you are that posted the solution the first time around I really appreciated. The printer is finally doing what its suppose to do. All it needs to do again is scan and transfer pictures on a Mac. Thanks for the tip. By the way HP support sucks. this is not a cheap machine and the support you get from them is not cheap either. If they ever go out of business the will not be missed here in Everett, Washington. Thanks again.
The solution 7 is the correction on the printer writed by sawan today i correct this problem in my printer the same mesage
Thanks sawan
Its a very helpfull solution just fixing the usb speed and its start working normal.
Thanks
shams
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HP 2840 all-in-one works propely to print 3 pages after that apears the message too copmplex - please help - Disinstalled and installed again - downloaded updates from HP and MS - Inhibit high speed USB - Does not worked - Thanks - Berthold
HP
2840 all-in-one
works propely to print 3 pages after that apears the message too copmplex - please help
i have the same problem i tried turning off the usb then the printer does nothing. i don't know what else to try except dynomite
i have the exact same problem let me know if you find answer
does not print and only apears page too complex
thank you thank you thank u. very smart solution. works excellent
thank you thank you thank u. very smart solution. works excellent
i am trying to print this picture:
http://dragoart.com/tuts/825/1/1/how-to-...
while its coulored but the printer gives on yellow ink and continuesly says page to complex
I have the same problem
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