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Check its charger. If the charger is faulty, it won't charge the battery. If it is found OK, replace the battery. It is bad.
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
either your battery is shot as in dead or your charger is faulty
you could try to charge it using a usb lead in your computer or another usb port to see if that works , or try another charger to eliminate your lead /charger you are using
If the cell phone battery is more than 3 - 4 years old then the battery could be worn out. Rechargeable batteries have a finite number of charge and discharge cycles and will lose their charge capacity over time, i.e. won't charge to 100% and gradually the charge reduces until the battery won't charge up at all. OR The battery shows a 100% charge but when the adapter is disconnected the battery drops off to zero capacity in a very short time. If the battery drops to an unacceptable charge level then the battery needs to be replaced. Rechargeable batteries will fail if stored in a discharged state for long periods.
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