I get a message saying there is a carriage jam. Open door, clear carriage jam and then press O.K. to continue but I can't get to the carriage to clear it. What can I do?
We suggest you first remove all of the ink cartridges from the HP D7160 printer, then attempt the carriage un-jamming instructions as provided by the others above. If the jam still cannot be cleared then either the flex driver cable has a problem or the service station (below carriage assembly) is blocking carriage travel.
For advanced HP D7160 printer diagnostics specific to your printer model, please refer to 'HP Diagnostics Tests' .pdf file at the following Inkjet411 support site link: http://inkjet411.com/?page_id=1813
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SOURCE: Carriage jam error
Hi,
Perform a semi-full reset on the all-in-one by following the steps below
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7 Allow the all-in-one to re-initialize. This may take a minute or two.
8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information
Thanks
SOURCE: error message
hi,
below is the document that i want you to follow to somehow resolve your issue.
CLICK HERE TO VIEW DOCUMENT ==>> CARRIAGE JAM
Please let me know the outcome after you perform the steps.
thank you so much.
adonscott
SOURCE: HP Officejet 5110 - Carriage Jam Message
I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?
I tried pressing the # & 6 at the same time, but the error message still there.
SOURCE: Print Cartridge Carriage Stalled
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en
Thanks for using FixYa.
SOURCE: Printer keeps saying ''carriage jam error''...
Friends,
The encoder strip may also be dirty, this causes the printer to believe that the carriage moves less than it actually does and tries to compensate by moving the carriage even further - slamming into the left side of the printer as a result.
Carefully leaning the encoder strip with a lint-free cloth wetted with luke warm water (it should not drip!) can fix this problem.
If the carriage stays in the middle of the printer and doesn't move, the carriage drive belt may be broken. Usually this is not replaced so the printer unfortunately has to be scrapped. But contact your local HP support for further advice.
//Al
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