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Anonymous Posted on Oct 15, 2014

Question about Brother IntelliFax-2820 Laser Fax

Will not ring so we can hear it...will not pick up on its own. You can manually hit start button if you know a fax is coming through and it will connect but it will not connect on its own.

1 Answer

Lukas Menelaou

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  • Brother Expert 234 Answers
  • Posted on Nov 29, 2014
Lukas Menelaou
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Make sure the receive mode is Fax or Fax/Telephone and it will work

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Apr 14, 2007

SOURCE: Brother Intellifax 2820 fax machine

Same thing happened to ours here at work except it was the #3 that got stuck. It was idle for 3 weeks because no one took the time to see what was going on. Five seconds on Google and 20 seconds on fixya.com and we have a working fax machine again.

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Anonymous

  • 279 Answers
  • Posted on Sep 12, 2007

SOURCE: INTELLIFAX 2820 NO FAXES COMING THROUGH

Oops, I disconnected from the chat with you after I said I would stay connected. If you have any other questions, feel free to ask them here. Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.

shannongreer

Shannon Greer

  • 75 Answers
  • Posted on Jun 22, 2009

SOURCE: HOW do i get my brother intellifax 2820 to time stamp the faxe

From everything that I've seen I don't see any way to tim stamp incoming faxes. Almost all fax machines should automatically time stamp outgoing faxes unless the user has removed that function for some reason. If you are getting faxes from people that don't include time stamps than the next best thing is to use the journaling feature. The 2820 can print a journal of past incoming faxes that will include timestamps of the past faxes recieved in either 6,12,24 hour or 2, 7 day intervals. The default is every 50 faxes. To change the settings:

Press Menu/Set, 2,4,2
2. Journal Period
Use Arrows to choose an interval
Press Menu/Set
Press Stop/Exit

Anonymous

  • 8 Answers
  • Posted on Oct 22, 2009

SOURCE: our brother intellifax 4750e fax machine will not

It is probably set to manual receive, meaning you have to pick up the receiver, then hit start to receive the fax. I'm sorry I don't know specifically where to find this setting on your model but if you can find it in your menus, you should be able to switch to auto receive to eliminate this.

RAJKUMAR RAJU

  • 116 Answers
  • Posted on Jun 14, 2010

SOURCE: How do I set the machine to receive automatic instead of manually

go to initial set up , receive mode, change it to fax only

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Related Questions:

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1answer

I want t change my fax rings to 6 rings before the fax pick up. not sure how to do this,thanks!

Check you operators manual its in it. 1 to 5 rings on that model i dont tkink you can set it to 6 but you can try. Good luck
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All of a sudden it rings like a phone and does not receive a fax

Press the START button while it is ringing. You are set to MANUAL MODE
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How do you set the number of rings before thepick up?

I don't know for that particular model, but it should be in the manual somewhere. If not, what I like to do is just play around with the settings until I find the right one. If the fax machine has a screen on it, that should be much easier.
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Brother Intellifax

Not familar with MNL, does sound like you have the receive mode set to manual. set to auto anser or answer machine. In manual mode the phone will ring until you tell the fax to receive. In auto mode after so may ring which you set, the fax will pick up...
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Sending a fax

First make sure that the fax button has been pushed and is llit...

The 2820 should have a handset. In order to use manual transmission (when you get to hear all the beeps and whistles) you will need to load the document then pick up the handset. then dial the number, when you hear the recieving fax tone then hit the start button.

The 2820 should also have a hook hold button pressing this will allow you to hear the dial tone and the numbers you dial along with the receiving fax tone. If you dont hear anything when you press this button then you may want to use the volume buttons to increase the volume.

Also remember that if you have not picked up the handset or pressed he hook/hold button the unit will use automatic mode, which is to say that all you will do is load the document, dial the number, and then press the start button.
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Brothers 2800

The machine is probably set to "manual receive." Check the receive mode. In "Manual" mode the machine will ring until the start" button is pressed. Fax mode will allow the machine to receive faxes as will the "Auto" mode which will allow both faxes and telephone calls automatically.
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Brother IntelliFAX 5750e Laser

Is tel line going into correct socket of fax? (Line not Ext.)

 

Is Fax set to auto answer or manual?

 

If you pick up line or press speaker button can you hear other fax sending if so press start and hang up you should receive fax, and you have just proven that machine is in manual receive mode!

 

I think you will find it  will wake from sleep automaticly if setup correctly.

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Can't receive fax

Pick up the receiver and see if you hear a fax tone noise. If so then push the start button and hang up. Is this machine on a dedicated line or shared with the main phone number? Sometimes some people will pick up the receiver on their fax machine dial the fax number and wait for a tone before sending. If this is the case the machine can not recognize that is a ax. Make sure your machine is set for auto receive if it is on a dedicated line.
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