Maytag Neptune MAH5500B Front Load Washer Logo
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Anonymous Posted on Oct 15, 2014

My maytag neptune spins water out, the tub is empty but when you turn the tub manually you can hear water sloshing and the clothes smells moldy after washing

1 Answer

Dave Campbell

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  • Expert 244 Answers
  • Posted on Oct 15, 2014
 Dave Campbell
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Joined: Mar 13, 2009
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There will always be some residual water left in the outer tub after draining. This is normal for most washers. Purchase a container of Oxy-clean and cycle the washer a few times using hot water settings with a half-cup of Oxy-clean added to each cycle. This will help remove any organic matter left behind that might be causing odors.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

  • Julie
    Julie Nov 17, 2015

    this is what I did with my front loader, when I turn it on you can hear it draining then it fills with water. stop the machine after you the machine when you hear the water start to fill then pour in a bottle 16 fl oz of hydrogen peroxide in detergent dispenser. then run it through a wash cycle then a extra rinse cycle. It has been 2 days and smell I think is gone, still on stand by. I hope it works for you

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Nov 12, 2008

SOURCE: maytag neptune front load odor

its better do a maintenance, or put it to wash without cloths, only water and clorox, and varsol with the max level (water)

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Ron Coons

  • 2651 Answers
  • Posted on Mar 20, 2009

SOURCE: Maytag neptune MLG2000AWW does not turn off at end of spin cycle

d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine

dumbgames

  • 109 Answers
  • Posted on Jul 07, 2009

SOURCE: maytag neptune mah3000aww spin problem

there are 2 wires going back to the board. They connect to a blue harness. Make sure their is continuity thru the harness. It connects to 3 out of balance swithches. Also check to see if lock light comes on.

Anonymous

  • 1 Answer
  • Posted on Sep 27, 2009

SOURCE: Water won't completely drain from tub. Door seal is very moldy.

Had a simular problem. In my unit the water was not visible in the drum but you could hear it when you turned the drum by hand.  The answer as told to me by the Maytag repair man:  The machine is designed to hold the water after the cycle is complete.  As he was replacing the boot seal he suggested to just leave the door open so the seal will dry out and not mold.  This has been working for the past several years.  No mold has appeared on the new boot seal.  

From another source I read that the water is left in the machine for balance. 

Paul Flynn

  • 34 Answers
  • Posted on Oct 11, 2009

SOURCE: Our towels and clothes have a mildew/musty smell.

Towel mildew odor is transferred from the washer to towels and clothes. The washer must be cleaned first. After cleaning the washer and towels washing habits must change to stop mold smell from returning.

Washing machine mold / mildew is caused by:
#1 cause is overuse of detergents. Detergent companies are notorious for instructing to use too much detergent. Especially with soft water or when using liquid detergent no more than 1 tbsp of any detergent should be used.
#2 most common cause is using fabric softener because it's dispensed in the rinse cycle and will coat the inside of the outer tub with residue that is a food source for mold to grow.
#3 using only cold water for washing is fine but makes preventative maintenance very important. A weekly hot soak will dissolve odor-causing residue from inside your washer.
#4 not using the washer. If the clothes washer isn't used very often maintenance is especially important. If leaving for a vacation it's a good idea to clean your washer. Do a search to "remove washer odor" to read just how big the problem is. There are all natural washer cleaners that will also remove mildew odor from towels and clothing after the washer has been cleaned.

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1answer

Water in the washer.

First I would have posted this in the washer section not the vacuum section. That being said:

This is normal for a maytag Neptune. There is a liquid filled balance ring on the Neptune washer drum. That is the sloshing you are hearing. The smell is from the water trapped between the door seal and drum. You can wipe down this seal with an old cotton towel or sock and then throw it in with your next load. Also, just leave your door open a crack after your loads are done and the water will evaporate and not sit and get moldy.
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Maytag Neptune washer always has water in the drum after wash is done? Any ideas? I can hear lots of water left in the washer when I spin the drum manually and of course it has a moldy smell having water...

The liquid is a saline solution which is hermetically sealed in the front balance ring on the spinner. It is there to reduce vibration and acts like a gyroscope when the spinner revolves. Good sound to hear when you spin the basket. The smell can be gotten rid of by using a washing machine cleaner like tide.
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Neptune MLG2000A doesn't drain completely and has moldy smell

You need to clean the stationary "brush" that collects lint and debris from the water during the cycle. The brush can be seen around the tub directly touching it along the bottom/front of the device. Right were I pour my detergent in, after the cloths are in there. To remove the debris I use a bottle brush. You can expect to use trial and error for your attempts. As far as the water being left.... My device has always left water in the bowl. I periodically just run a cycle with no cloths and bleach...HOT.....Mine is not spinning at the moment...again....I think its another call to the local dealer....AGAIN....
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WHEN WASH IS COMPLETE, WHEN YOU SPIN THE TUB BY HAND YOU CAN HEAR WATER SLASHING.

The pump cannot completely drain all the water out of washers. There will be some water left in the bottom of the tub that you can't see but here slosh around if you move the basket. If your clothes are not wet, this is probably normal.
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Stinky washer

you will always hear a bit of water in the tub after washing. buy a package of 3 tablets called AFRESH and follow the directions on the package. this product was designed specifically for the problem you are having. also, always leave the door open a little bit after washing. hope this helps.
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Why won't the washer drain? Pump appears to be

if this issue is because you hear water in the machine when the tub spins......
thats normal, its called the balance ring
centrifical force, pushes the water in the lid, outward helping to use the sling weight, as a counter balance
its 100 percent normal to hear sloshing when turning the tub by hand
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Maytag neptune MLG2000AWW does not turn off at end of spin cycle

d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine
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Neptune washer tangles all cloths

the washer has a balance ring that hold water that is ok. as of the tangleing you may have a low water fill
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3answers

Water in Outer Tub

My washer does this too and I called Maytag and was told it was normal. I don't like that answer, though.
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