Make sure first of all that there arent any screws missing or loose in the back by removing the battery cover....thats can cause the keypad buttons to not have a good connection to circuit board... if thats ok then you can use a toothbrush and some alcohol (denatured alcohol if possible) to rub and clean the keypad. If all that fails, I know that Sprint offers repair for their phones.
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When you see the first screen (the orange one) hold the UP button as the bar moves across the bottom of the screen. Let go right before the screen goes to the silver logo. If it continues and opens Prefs, then you need to delete the program causing it to reboot.
If that doesn't work, Hard Reset.
Hard Reset Palm Treo 755p or 700pPalmTreo 755p or 700p. 1. Disconnect the Treo from a charger or USB cable. 2. Remove the battery cover and take out the battery. 3. Press and hold Power/Endwhile you insert the battery. 4. When the screen lights up with the logo appears, releasePower/End. 5. Press Up when the Erase all data? prompt appears. 6. Press Up to confirm the hard reset. 7. Go through the steps of setting up the device again by picking a language and calibrating the stylus.
Now your Treo 755p/700p is hard reset. you should have your info on a folder on your computer. hope this helps.
I called Sprint tech support. With the battery in, hold the red power
button down until the screen comes on that asks you if you're sure you
want to reset your Treo (you will lose all information but hopefully
you're like me and synch it frequently with your desktop.) I reset it
and then synched it with my desktop and got almost all my info back -
just had to redo email passwords and some settings. It was easy.
I just encountered exactly the same issue. Was using the phone ended the call and was about to place a call when it started the Death Spiral.
All reset options have no effect. Putting the battery in while holding
the sync button will produce a color pattern but no functions are
I did call Palm USA tech support - apparently they are aware of the
issue but have no free solution that they would offer me - for $199 I
could send it to them for repair.