How do I get a refund from a seller on ebay when they wont answer my emails

• Start your return. Select the item you want to return in your purchase history on My eBay.
• Ship the item back. If the seller asks, send the item back as soon as possible.
• Receive your refund. If the seller doesn't refund your money, ask eBay to step in and help.

eBay Money Back Guarantee ' eBay

pages.ebay.com/ebay-money-back-guarantee/..
Make sure that your Caps Lock key is off then try signing in again. If you still can't signin, do the following: Ask eBay to send your user ID to your email address. Ask eBay to send your password to your email address.Problems signing in? - eBayhttps://pages.ebay.co.uk/help/account/signin-problems.html

Go to the resolution center. http://resolutioncenter.ebay.com/

The seller needs to send the money back to your paypal email. That is the only way to get your money back. If they don't, no refund for you.

Did they charge you?, What you can do is cancel the money transaction or ask for a refund, when you recieve the item send it back to him immediately and report the seller to eBay, as what he did is against the terms of service. Hope this helps.

First of all, change your password immediately. Anyone can enter your account now. Try then to contact ebay.com and tell them your problem. They will probably give you their oppinion about this issue. I advice you not to send the radio back, he can fool you.

please complient to patpal support and ebay support - they will help you for sure!!

paypal : [email protected]
ebay: [email protected]

Before you return, make sure you and seller agree and understand all the terms of the return. Even if you know the return policy by heart, confirm it with your seller. Make sure you know exactly what your refund or compensation will be. Most sellers do not refund shipping and handling charges, so don't ask for them, unless you believe the item has been grossly misrepresented. Even then, don't press the issue. Most sellers WILL refund your return cost if they've made a mistake. Even if the item IS misrepresented and you file a claim with PayPal, PayPal will require you to return it at YOUR expense before issuing a refund to you, so you have NOTHING TO LOSE by being polite and coorporative.

PACK YOUR RETURN SAFELY, even if your item is non-breakable. Any poorly packed item could be damaged in shipment. How would a seller know that it wasn't YOU who damaged the item and not the shipper? Even if the seller knows it was the shipper's fault, you have now given the seller the perfect opportunity to reneg on issuing a refund. You always have the option of going to eBay or PayPal for a refund, but your goal is to get your money back, and hopefully your return shipping too, so don't be hasty. In the box with the return include: your name, address and EMAIL, the eBay item number, date you purchased it, what method you used as payment, the amount you expect to be refunded to you, and how you have agreed the refund is to be issued. It makes it easier for the seller to trace and issue a refund, especialy if the seller transacts multiples of identical items.

CONTACT THE SELLER to let him/her know when the return was mailed, via what shipper, and about when it should arrive back. If there is a tracking number, provide that to your seller. If you've created a label through USPS and give USPS the seller's email, USPS will send the seller the tracking number automatically. Easier for everybody. DO NOT send back the item WITHOUT a tracking number. You don't want the seller to claim he didn't get the item back and thus refuse your refund. And if you go to PayPal for the refund, you're screwed. No tracking, means no washy.
FOLLOW-UP in the appropriate amount of time to see if the seller has received the return. If the item has been lost or delayed in shipment, it is YOUR responsibility to track it down. A short email will do: e.g. "Just checking to make sure you got those brown Ferragamo pumps, item number (xxxxxxxxxx) back. Let me know, thanks." Even if the tracking number shows the item has been returned, this is still a good idea. Some sellers get many returns a day and you don't want yours to get neglected.

Once you have received your refund, CONTACT THE SELLER to thank him/her and mention you would appreciate a positive feedback if one has not already been left. Even if you know you'll never trade with your seller again, say you look forward to doing more business. Keep stroking your seller until your glowing feedback is left. Once that's done you can go into eBay's community chat and spread the word about the seller's bad business practices, report to Safe Harbor, or anything else you feel appropriate. You goal is to GET YOUR MONEY and GLOWING FEEDBACK FIRST, before you do anything to get even.

hello Angela

send an email to ebay seller and send same email to paypal requesting that your money be refunded.

you have to sign into www.paypal.com (click on RESOLUTION CENTRE and then DISPUTE A TRANSACTION.

also send the same email content to www.ebay.com

once you send them emails with proof of issue from ebay about purchase, then your money will be refunded within 10-12 days or more.

please send me 4 thumbs up for this help so i can maintain my services

all the best Angela !

Go back to the seller. If it was listed as new and does not work, the seller should either repair, replace, or refund. Note--you may need to get eBay involved in case the seller refuses to address the issue. EBay will refund your money and reverse the charge to the seller.

Hi there!

I know where you are coming from since I already dealt with it in the past. If the phone number is not working, you can try to use the link below that I got from a friend. It works for me.
http://contact.ebay.com/ws/eBayISAPI.dll?ContactUsNextGen&Query=How%20do%20I%20verify%20my%20seller's%20account%3F
You will see the call us button on the right side and then click it. You will see the new eBay phone number. It varies from accounts so I am not sure if you will see the same number as I did.

Hope this helps you to contact eBay support, have a great day!