All I have is a black screen with hibernating on it
Assuming you are using windows, you have to wait for it to shutdown (turns black). If it is taking an extremely log time (~2 hrs) force it to shut down (press and hold the power button until it turns black) and reboot it. Any data you had will be lost if you do the hard reboot. If you want to turn off the hibernation feature, look at How to disable and re enable hibernation on computer that is running... (Microsoft's support website on this topic)
Hope this helps
-V
Which is do you use
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