I still have the inner pieces, can I use them? But the black "charcol" thing is broken.
What you are describing is the two side screws on the side of the mixer motor head. Yes you can buy all new parts for whats behind those screws or you can just buy new "Charcoal" thing...which are called "The Brushes" If you buy new parts off ebay or from Kitchen Aid you will have one very small concern. There are four different ways to insert the brushes back into the machine but only one way will make the machine work right or work at all. The brushes are spring loaded into the machine the screws caps keep them in and pushing them forward, the brush end rests on the commutator portion of the armature (The Motor) and when the brushes do not touch that portion of the motor the machine will not work at all until they are put in the machine correctly. You will notice on the brushes that one edge is beveled, inside the brush holder is a small metal clip/piece that has been bent up and into the brush holder space, the beveled edge must go in so that it will slide past this bent metal, if it is inserted incorrectly then the metal piece will hold the brush off of the comutator and the electric feild will not create the spark / energy needed to operate the mixer. If you want to replace all the parts associated with the brushes and brush holder you will have to do a FULL tear down of the machine in order to get at the set screw that keeps the brush holder tube in place, and to do that you will have to take the machine entirely apart. I hope this helps. If not; get back to us with more info on the problem and we will FixYa
SOURCE: KitchenAid classic motor works but does not turn
that black piece is the spinner that cannot be repaired it is the seperate part and will be available at the local mixer repair center near to $5 just get that part and get it fixed it will work properly after that.if you yourself do not want to do take it to the repair center they will hardly charge any dollars if you buy that part from them.
SOURCE: KichenAid mixer parts problem
http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212057.pdf
has a diagram of the locking mechanism item 9. The screw you removed was probably item 8. Look at the parts and you should be able to figure out how to get it back together.
SOURCE: Broken attachment knob on brand new Kitchenaid Mixer
Hi LPAYNE724, If you have all
the pieces of plastic, you might try ‘super’ gluing them back together around
the screw, but you might be better off purchasing a completely new knob.
You say the mixer is brand new. Is it still under warranty? If so I’d contact the KA immediately
and tell them about your problem with the stir speed not working. The KA
website is at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Click on Customer
Care>Contact Us> and the toll free phone number is listed to speak
with someone. You can also look under the Warranty & Service Plans to
see what KA will do for you. I've extracted parts of it here:
Hassle-Free Replacement Warranty
We’re so confident the quality of our products meets the exacting standards of
KitchenAid that, if your mixer should fail within the first year of ownership,
KitchenAid will arrange to deliver an identical or comparable replacement to
your door free of charge and arrange to have your “failed” mixer returned to
us. Your replacement unit will also be covered by our one year full warranty.
Please follow these instructions to receive this quality service.
If you reside in the United States and your KitchenAid® mixer should
fail within the first year of ownership, simply call our toll-free Customer Satisfaction Center
at 1-800-541-6390, 8 a.m. to 8 p.m., Monday through Friday, 10 a.m. to 5 p.m.,
Saturday, Eastern Time. Give the consultant your complete shipping address. (No
P.O. Box Numbers, please.) When you
receive your replacement mixer, use the carton and packing materials to pack-up
your “failed” mixer. In the carton, include your name and address on a sheet of
paper along with a copy of the proof of purchase (register receipt, credit card
charge slip, etc.).
If,
for some reason KA won’t honor the warranty, you can still purchase a
replacement knob, just be sure to have the Parts List manual on hand. If you're lacking one, you can download a PDF
version from the KA website: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click
on Customer Care>Locate Manuals &
Guides> enter the visitor type “Consumer”
and then Enter the 6 character model number, in your case: KP26M1, and select
one of the first two files listed under Parts
List (47) (The first file, KP26M1XAZ4.pdf (304.18 KB), is for a -4 series model
and the second file, KP26M1XAZ5.pdf (724.41 KB) is for a -5 series with
slightly different insides, so make sure you have the correct Parts List
manual.)
For
a series -4 mixer, turn to pgs. 4 & 4, titled Case, Gearing And Planetary
Unit that shows an exploded view for the disassembly and reassembly of your
mixer, along with all the parts. Locate Illus. No. 4, Thumb Screw. (For a
series -5 mixer, turn to Pgs 4 & 5, and locate Illus. No. 23, Thumb Screw). You’ll want either the black or grey Thumb
Screw. The parts are the same for both series mixers, so
take your pick.
Here
are five potential online vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online
(although I’ve seen automotive bearing grease used too – your call). Prices can
vary widely between vendors, so do some comparison shopping.
Good
luck. I hope this helps. Howard, Burke,
VA
If this solution has helped you, please rate it, thanks! - hslincoln
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