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Anonymous Posted on Oct 07, 2014
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Why is my dcp135c printing images in brown instead of black

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darinthal

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  • Posted on Oct 08, 2014
darinthal
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Several probable causes of this.

  1. Your Black is empty and the printer is trying to approximate the Black using the other colours. Check and replace Black.
  2. Your Black printhead is blocked and all you are seeing is the other colours that are used to make the black into a full black. Check cartridge and do a printhead clean to see if this clears it. Also print off a print quality test sheet (In the Ink Management options on the printer)
  3. Another colour has been put into the Black Slot on your printer. Replace the incorrect cartridge and hope that the printhead has not been damaged by using the wrong cartridge. May need several printhead cleans to clear incorrect ink from the feed lines.
Hope this helps.

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