Office Equipment & Supplies Logo

Related Topics:

A
Anonymous Posted on Oct 06, 2014

My HP LaserJet CP4025 has a device failure screen and error code 49.FF03 what does this mean? It will not do anything.

It is running but sounds like the fan is on high and it won't stop.

1 Answer

Mark Schmit

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 1,915 Answers
  • Posted on Oct 08, 2014
Mark Schmit
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Nov 04, 2010
Answers
1915
Questions
0
Helped
753475
Points
7967

The first course of action with any 49 error is to get the newest firmware installed, if the machine will come to a ready state. Unplug any USB or network cables and power cycle the printer. If it comes to ready, check any computers configured to print to ensure that no stale print jobs are stored in any print queues. (this is an important step, double check that all workstations are cleared). Once you are sure you have all queues cleared, plug the network or USB cable back in and see if printer stays are ready. If it does, go to HP.com and download the current easy firmware installation file for the 4025 and follow the instructions to update the firmware. If the machine will not come to ready even with network/usb cables disconnected then you may have a bad formatter or faulty memory on the formatter.

5 Related Answers

Anonymous

  • 21 Answers
  • Posted on Jan 07, 2010

SOURCE: HP LaserJet M1522 with error 49

on hp.com you can update the firmware and that should take care of it. its a free download

Ad

Anonymous

  • 4402 Answers
  • Posted on Feb 19, 2008

SOURCE: 49 4C02 error

turn off the IPP protocol, and turn off Multicast IPV4

The 49.xxxx errors are indeed related to firmware and the formatter and can indicate faulty firmware or formatter... but are almost always triggered by some kind of communication that the machine doesn't know what to do with... thus generating an error.

Power fluctuations (not clean power), or random noise (RFI/static) transmitted on network or printer cables can also cause this problem. If your unit sits on a line of power that is shared with other devices (another printer/copier or a group of computers or a vending machine or cooler)... move it to a dedicated power outlet.

If it's caused by signals the machine is receiving, it can be tricky to correct.

Anonymous

  • 2120 Answers
  • Posted on Feb 06, 2009

SOURCE: 49.c02 service error message on HP laserjet 4100

General printer error. Unplug the power cord for 10 seconds.

Anonymous

  • 3085 Answers
  • Posted on Jun 11, 2009

SOURCE: HP LaserJet 4700N has a service error code message

1 Press CANCEL JOB to clear the
print job from the printer memory.
2 Turn the printer off and then back
on.
3 Try printing a job from a different
software application. If the job
prints, go back to the first
application and try printing a
different file. If the message
appears only with a certain
software application or print job,
contact the software vendor for
assistance.
4 If the message persists with
different software applications
and print jobs, disconnect all
cables to the printer that connect
it to the network or PC.
5 Turn the printer off.
6 Remove all memory DIMMs or
third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
7 Remove all EIO devices from the
printer.
8 Turn the printer on.
9 If the error no longer exists, install
each DIMM and EIO device one (memory)
at a time, making sure to turn the
printer off and back on as you
install each device.
10 Replace a DIMM or EIO device if
you determine that it causes the
error.
11 Remember to reconnect all
cables that connect the printer to
the network or computer.
12 If the error persists, replace the
firmware DIMM.
13 Replace the formatter and
calibrate the printer. See
“Calibrate Now” on page

Anonymous

  • 9 Answers
  • Posted on Nov 11, 2009

SOURCE: HP LaserJet 4345mfp won't scan, but it wil fax.

This may be related to 3 problems . 1st as with all 49.xxx errors update your firmware first. 2nd it may be related to a memory problem internal to the printer. Last it may be a problem with the email server you are sending to. To troubleshoot update firmware, then remove network cable and try to scan docs is as if you were going to email. If problem does not show check email gate way. If problem does shw up replacing your memory may be the next step.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My HP Color Laserject CP4025 Error 49.FF03 Device Failure

49.XX.XX
Explanation:
A critical firmware error occurred.
49 errors are unrecoverable exception errors in product firmware. When a 49 error occurs, the user sees a 49.XX.XX message on the control panel (where XX.XX is replaced by a combination of numbers and letters). A 49 error might happen at any time for multiple reasons. Although some types of 49 errors can be caused by hardware failures, it is more common for 49 errors to be caused by printing a specific document or performing some task on the product than it is for a hardware component to be at fault.
Most commonly, 49 errors occur when a product is asked to perform an action that the product firmware is not capable of and might not have been designed to comply with, such as:
· Printing files with unsupported programming commands.
· A unique combination of user environment and user interactions with the product.
· Interfacing with a third-party solution that was not designed to work with the product.
· Specific timing, network traffic, or concurrent processing of jobs.
Each of these interactions could cause the product firmware to initiate an action that the product cannot accomplish. In situations like this, the product might present the error if it has no other option. When these errors occur, the only way to recover is to turn the products power off and back on.
NOTE: LaserJet formatter PCA's are rarely the root cause of 49 service errors. Please do not replace the formatter or Flash unless troubleshooting has identified the formatter as the root cause.
I suggest that you try to upgrade your printer's firmware and then try doing a FULL NVRAM Initialization .
0helpful
1answer

HP CP4525 hungs with 49.FF03 device failure

If your HP CP4525 printer is hanging on every restart with the error code 49.FF03 device failure, it may indicate a problem with the printer's hardware or firmware. Here are some steps you can try to fix the problem:
  1. Restart the printer: Try restarting the printer to see if the issue is resolved. To restart the printer, turn it off and unplug it from the power outlet. Wait a few minutes, then plug it back in and turn it on.
  2. Check for firmware updates: Make sure that the printer has the latest firmware installed. You can check for updates on the HP website or through the printer's web-based interface.
  3. Check for hardware issues: Check the printer for any visible damage or issues with the hardware. Make sure all the cables and connections are secure and not damaged.
  4. Reset the printer: If the above steps do not help, you may need to try resetting the printer. To reset the printer, turn it off and unplug it from the power outlet. Then hold down the power button for 30 seconds and release it. Wait a few minutes, then plug the printer back in and turn it on.
If none of these steps help, you may need to contact HP or a technical support team for further assistance. It is also a good idea to check the documentation or manual that came with the printer for any troubleshoot
0helpful
1answer

Hp color lj cp4025 error 49.2fa7 code how to clear

see
HP color LaserJet cp4525dn error 49 2fa7


suggestion.
Disconnect the network cable or usb cable and try again. If the message does not come on, you have a bad job trying to print each time the printers signals the network it is ready. You need to delete the bad job. Sometimes you can keep the network cable disconnected until it comes to ready and then plug it in and keep hitting the cancel button in attempt to cancel the job, but most times you need to delete the job at the computer or server which is sending it.
0helpful
3answers

49 error in hp laserjet 3055

The HP Printer Error 49 is a connection error code. They can be hard to troubleshoot sometimes, But these failures can be a just substitute error that gets clear with a reboot or more hard errors that require a hardware replacement. Getting worried? Call our technical expertise our check these steps to know How to fix HP Printer Error 49. When you try and print a document with an HP printer you may receive the HP Printer Error 49. This is usually caused by a communications failure between the printer and the PC, or related file errors.

If HP Printer Error 49 is not resolved, this might mean there's waste within the printer's inside. Check this Blog for a full solution or Call customer services.

Facing Hp printer error 49. This Hp printer error 49 happens due to the failure of the printer driver software or due to a virus or malware invasion. We give online help for Any problem with HP printers.

Follow Mentioned Blog for Solution


13b8d827-78d3-4b4b-b24d-1e0e3aa38e81.png
0helpful
1answer

HP LaserJet 3055 All-In-One Printer "49 error turn off"

The 49 code is related to one of three things on this unit.

1. You accidentally used a refurbished toner instead of one directly from the manufacturer which tends to cost a bit more. The certified one from the dealer is known to clear this error code instantly.

2. Your internal memory cash will need to be reset

3.You have internal hardware failure which can not be repaired by the user and must be sent to the manufacturer.
0helpful
3answers
0helpful
3answers

49 error on HP laserjet 3050

HP Printer Error 49 is normally caused by a communications failure between your PC and the printer. If you have an HP printer you may receive the HP Printer Error 49. This is normally effected by a communications breakdown between the printer and the PC, or related file errors.
Check this for Full solution- HP Printer Error 49


printer-support-3-undefined-undefined-2.jpg
2helpful
1answer

49.c02 service error message on HP laserjet 4100

General printer error. Unplug the power cord for 10 seconds.
Not finding what you are looking for?

11,573 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...