Question about Igloo Cooler Igloo Portable Countertop Ice Maker

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My portable ice maker is not making ice, when turned on it shows ice full, but there is no ice in it. Any advice?

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3 Answers

J Rosado

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It seems the sensor is jammed or malfunctioning, fooling the control section and keeping the machine from working.
I don't know the machine but the sensor detecting the full ice section is either mechanical or a thermistor (electronic). Locate the sensor and make sure it is in position to sense or simply messing with it may make it work again.
Igloo may have a troubleshooting section in their website.

Posted on Jan 07, 2015

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Bypass the sensors and and it works!

Posted on Nov 09, 2015

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Roger seay

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Had the same problem... Called Curtis international - the actual manufacturer. Reset by unplugging and then holding the on/off button for 5 seconds and then then plug back in after 30 minutes. This did not work. Called back and they said was internal and not fixable. If purchased within 30 days, return to the store of purchase. Good luck to all. Apparently, this seems to be a common problem.

Posted on Jan 17, 2015

  • Roger seay
    Roger seay Jan 17, 2015

    Sorry. Unplug and then plug back in - then hold for 5 seconds and then unplug again - then wait 30

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1 Answer

Igloo countertop ice machine says tray is full when empty and will not make ice


Hi I had the exact same issue after about a year of running my igloo ice maker non stop. To fix it I held in the on/off button and select button at the same time for about 30 sec and TADA!! Back to making ice.
If that doesn't work I've also read to leave machine unplugged for 6 hrs and then hold in on/off button for 10 seconds. Good Luck!!!!

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Hello, I have a portable ice maker model 102C igloo . the machine turns on but will not continue the cycle and the ice full red light comes on. Any answers to this problem are welcome.


The tray full may be triggered or stuck or another problem may exist. Look for what senses the ice being full and also check with Curtis support:
(another person was tld to do this and it workd:
1. turn machine on . 2. press the select button for 10 sec. then 3. press the power button for 10 sec. and then turn off the machine and unplug it for 6 hours.

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