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My Kindle won't wake up

The battery got low, so I recharged it overnight. On wake-up, it was acting slow, not directly responding to commands, so I charged it longer. It then went to the books list menu, but would not open anything, and upon reboot, it will not respond to anything; it is stuck on the wake up screen & will neither shopw books, other menus or turn off. Is it dead or can it be recovered.

Posted by Anonymous on


5 Related Answers

Tim Digibrain

  • 846 Answers

SOURCE: The kindle screen is frozen on the sleep mode, the

Try a different charger. If that fails too, you have a logic board issue. Amazon2_bing.gif should give you a replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.

Posted on Jun 09, 2010



  • 3278 Answers

SOURCE: After browsing with my kindle (3g wifi) in "aricle


Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

Hope this helps.

Posted on Nov 10, 2010



  • 457 Answers

SOURCE: My kindle will not start up even though it has


  1. Get a watch with a hand for the seconds.
  2. Slide and hold the power switch for 7 seconds. After about 5 seconds the power light flashes three times. After 7 seconds, the screen will go blank and the device is switched off now. Release the switch.
  3. Slide and hold the power switch for 15 seconds (no more, no less). Do not hold the switch too long, the time window for the reset is not very big.
  4. After releasing the switch just wait. The Kindle will reboot after a few seconds.

Posted on Jan 25, 2011


  • 51 Answers

SOURCE: 1. My kindle keeps freezing. 2. When not frozen,

I had the same thing happen to my kindle. I contacted amazon customer support and within the week they sent me a replacement kindle free of charge!

Posted on Mar 01, 2011


Jas Barinaga

  • 844 Answers

SOURCE: my kindle won't wake up when i slide the power

Welcome to FixYa.

1. Make sure that your Kindle is charged properly.
2. Unplug it from the power source if it is plugged in.
3. Slide and hold the Power switch for 15 secs. then release.
4. Note that the Kindle screen will go blank for about 30 secs. while it restarts.

Thank you for using Fixya. Have a great day.

Posted on Jun 29, 2011

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4 Answers

Kindle Fire has frozen

Lots of help and videos Joan.

  • Help: Quick Fix: Slow or Frozen Screen > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Customer Discussions: my kindle fire has frozen A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
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  • Help: Troubleshooting Your Kindle Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
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    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

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    Dec 09, 2015 | Tablets & eReaders

    2 Answers

    My Kindle won't turn on.

    sounds like you did everything right
    could call amazon see if they can help
    or do a factory reset to eliminate software problems you will lose all your data
    then there is hardware problems dead battery that won't recharge bad cable connection inside kindle

    Reset Kindle Fire When it Won Turn on or Charge

    Jul 04, 2015 | Amazon Kindle Fire HDX 7

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    How do I see if the recharger cord is working? Kindle fire did not recharge overnight.

    Three possibilities. 1. Battery is defective. 2. Charger is faulty. 3. Tablet's 5V socket is broken or loose.

    Jan 21, 2015 | Tablets & eReaders

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    When will my Kindle Paperwhite need a new battery and can i purchase a new battery

    I've had a paperwhite for 2 years without any problems. As soon as the low battery comes on I plug it in to recharge. Don't plug it in for just a few minutes, anytime you think it's getting low. Best thing is to charge any of todays electronics is to fully charge it and wait until it says low battery to recharge. Then charge it fully and continue the same way. Batteries last longer that way. As to where to get it and how to replace. Check Kindle user info or contact the help desk.

    Aug 11, 2014 | Amazon Kindle Paperwhite

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    My kindle won t turn on

    Her is a possible solution:
    1. Plug into the original charger, hold the power down for a full 30 seconds, release. Let charge in this state for 12 hours.
    2. Lease the device plugged into the charger, while you have the device plugged into power, press the power button for a full 40 seconds, release. Wait for 5 seconds and then press and release the power button. Did the device wake up? No, continue to step 3.
    3. Plug the device into another charger, if you do not have an charger from another phone go to Staples or Radio Shack pick up a new Kindle or Universal charger, make sure you can return the charger.
    4. Plug the Kindle into the new or alternate charger. Hold down the power button for 30 seconds release. Let charge for 12 full hours.
    5. Unplug the Kindle from the charger.
    6. Press the power button for 40 seconds - time it. Release the power button, wait for 5 seconds, then press and release the power button. The Kindle should wake up. If not, proceed to step 7.
    7. If you can not wake up the Kindle from a 'hard reset' the Contact Amazon directly for a replacement.

    May 25, 2013 | Amazon Kindle Fire HD

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    Kindle will not turn on

    The Kindle Fire will not turn on, correct? Let's try a hard reset.
    Step 1: Unplug the device from the charger
    Step 2: Press and hold the power button for 30 seconds
    Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
    Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
    Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
    Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
    Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
    Step 8: If the Kindle does not respond, contact Amazon for a replacememnt

    Apr 21, 2013 | Amazon Kindle Fire HD

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    The kindle won't turn on

    It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
    3555A2L Battery for Amazon Kindle Fire D01400

    Dec 31, 2012 | Amazon Kindle Fire HD

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