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I can't get the back off my 72s to replace the battery, any instructions would be appreciated. One source says there is a third screw in the wire mesh but I only found the 2 lower ones. Also, I can't find the Media Icon anywhere, therefore I can't use the camera or download pics. I even reloaded the software to no avail.
Unfortunately Palm battery has a life cycle which is about 500 recharge after that will not charge well and will be end of its life. However you can replace the battery. Which can be obtained easily a 3.7V 700mA and above will work fine just make sure size will match
Its most likely caused by battery's life cycle has come to end. You may obtain a 3.7V OEM battery with same size of your original battery at least 700mA. you may replace if you wish to DIY or ask local repair tech assistance.