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Try this run the hot water cycle for a few seconds, it that works, try steaming if you get the message again clear it by running the hot water cycle and then go to steaming, this time push in on the knob after you open it, it that works, then the tap rod or the valve assembly needs to be replaced.
The top right hand side can get hot if you have the cup warmer switched on. I am finding that the steam boilers are starting to block up and the steam lines are getting scaled up. If you have access to compressed air,undo the boiler and lines and blow them out. I have had coffee jammed in the inlet of the flow meter,blowing through it will be a good test. Good luck
Try this, when the message comes up press in on the steam knob, if that works and steam is released, then the tap rod on the steam valve has a problem, contact nearest dealer for new part or send it in for repair(ask for new style stainless steel valve).