Question about SanDisk Sansa m240 MP3 Player

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Player is not recognised

It is pluged in my computer but it is not listed in explorer. I think that it a driver problem, but there are no driver for XP.

Posted by StDemon on

  • 3 more comments 
  • Anonymous Apr 21, 2008

    my player is plugged in but it is not in explorer

  • Anonymous May 04, 2008

    I have a Sansa Express player SanDisk 1.0 GB it turns on and then turns off its also showing a pig buy the computer freezing not coming on ?

  • vevek Jun 01, 2008

    computor is not recognising device

  • Anonymous Jun 04, 2008

    Computer not recognizing MP 3 player

  • rydah Jun 09, 2008

    when i plug it in it comes up as a device with removable storage, but i cannot access the music on it and i cannot put music on it? when i open it it has a folder called record and one called audible along with some system files. how do i get it to where i can put music back on it?



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can you plz help me out with this problem. my sansa express 1 gb mp3 player is not working as it shows that it is an MTP device but it does not work. it functions but does not works.

Posted on Jun 04, 2008



I find it works on Windows Media Center but not XP Pro, which is really annoying because Sandisk don't even bother to provide any explanation or drivers (maybe they think we are gonna bin it and buy one of their newer wonderful products (I don't think so Sandisk, you have got to be having a giraffe!))

Posted on Jun 01, 2008


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Hi There..

When you say device is listed in windows explorer, butif the XP says device is not connected. Then i'd say the device is detecting as storage media (i.e MSC).
It needs to be connected as MTP. In this case i'd request you to update the MTP driver.
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First Step:

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