<!-- from fixya rte -->Cannot log into my btinternet account - Computers & Internet

To be able to send mails, you have to be logged in to the account. Only then you can send the mail. But when btinternet.com, is a POP3 and STMP server provider, it could be you deleted the settings for the POP server or they are changed one way or another. Please check or fill in both server settings in your browser(s) see if they are correct, or renew them.

Open website and enter user Name and password then click on login button .

Hi
Being a BTinternet customer myself, I am not surprised that you have a problem IF what you have put here is correct because the server you require is "mail.btinternet.com" NOT "mail.btinternet.co" as you state.
Cheers

Contact BTInternet support to cancel the account and register for a new one

Click the "Forgotten password?" link just below the password box on the btinternet login page.

Ask BT, by logging in to your BT account.
They gave you a BT account and can provide an email address.
If you don't want e-mail with BT, you could open a free account on Gmail, Yahoo, Microsoft and lots of other providers.
Just goto Gmail.com or Yahoo.com and click on new account. Fill in the boxes and see if the name you choose is free.

Point your web browser at http://www.paypal.com then click the "Log In" button in the upper-right.

Point your web browser at http://www.facebook.com

If another account comes up, log out of it by clicking the down-pointing triangle in the upper-right then clicking "Log Out."

If you then still can't log in to your account, click the "Forgot your password?" link located just below the password box on the login page.

Point your web browser at http://www.facebook.com

If another account comes up, log out of it by clicking the little gear icon in the upper-right then clicking "Log Out."

If you then still can't log in to your account, click the "Forgot your password?" link located just below the password box on the login page.

If you're getting an error message, what does it say?

Point your web browser at http://www.facebook.com

If another account comes up, log out of it by clicking the little gear icon in the upper-right then clicking "Log Out."

If you then still can't log in to your account, click the "Forgot your password?" link located just below the password box on the login page.

If you're getting an error message, what does it say?