Electrolux e21 Please help. Just brought home a new oven, Electrolux induction. The stovetop will not work and flashes E 21. Anyone know what the prob is. I've googled and searched like crazy. Thanks

We aren't Electrolux, we are FixYa dot com, and you appear to have fixed it.

Resetting the board would simply involve cutting the power to it. Induction cooktops are a relatively new innovation to the home markets are in general, all Induction cooktops fail due to failing electrical components. I have a 50 year career in catering, and 10 years with induction units. Even the catering quality units with a single hob that cost $1,800 fail in 18 months to 2 years.

Contact Electrolux direct and ask if they can find the failed component and repair the board.

https://www.google.com/search?q=%E2%80%8BContact+Electrolux

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you are drawing too many amp. Each appliance should be on

always unplug electricity before working on any electrical appliance its own breaker

Hello Heidi, thank you for your post!
From my understanding your Electrolux cooktop is displaying an error code of 8.8. The error code of 8.8 means there is a shift register issue on the middle touch board. This could a possible issue with the control board or the middle touch board. You may need to have a professional technician out to your home for proper diagnosis. We hope this information is helpful to your repair. -Matt

Did u ever find out.mine is doing the same.ive searched everywhere and can't find an answer

Good Morning sisutl, thank you for your question!

Could the error code possibly be E-21? If so, this error is commonly referred to an issue with the oven thermal sensor. Typically, the over thermal sensor is in the open position. A professional would need to verify continuity of sensor harness and connections. Depending on an accurate diagnosis the part may need replacing. I hope this information help to some degree.

Hello it07002 - You may try and reset the induction cook top by disconnecting the power to the unit for up to 30 seconds by flipping the circuit breaker off and back on. This often clears most false error codes. If the error code does not clear, then the unit more than likely may be experiencing an issue with the EOC (Electronic Oven Control) and/or user interface board. This is not a typical do it yourself job; please consult a professional or your manufacturer.

Hello - Typically error code E on Electrolux induction cook top indicates an error with the user interface board/control board. Contact a professional to move forward accurately and properly diagnose/repair the unit.

I have the same problem, and resetting the breaker didn't work. There is no child lock on my unit that I can find. Was your issue ever fixed? Does anyone have any other suggestions?

Dear friend,

im sure if you go to the AEG website & type your modle # etc, you would most probably find a downloadable user manual for that. Give it a go.

Cheers
Jim.S.

I had that happen once and it went off after a day. I'd suggest maybe turning off the breaker and wait a few minutes and turn it back on. But here's my problem for you. I got the 30" model in March, 2008. The problem I've had is that the induction units cool down and start cycling when I'm cooking something like bacon, or pork chops etc., ie. where you're trying to brown something or sear. They cycle up and down every couple of minutes, so its really annoying. They work fine if I'm boiling water for pasta or sauces, etc. Have you experienced this. I've been working with the dealer and the company and they say its a "software" problem, but they've haven't taken them off the market. I use All-Clad stainless steel pans so that's not the issue. Thanks for your comments.