- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Change your toner cartridge. A properly working toner cartridge will never leave that much toner lying around. The white lines are an indication that either the toner is low, or the mag roller is defective.
Have you tried a new toner cartridge, The toner cartridge has moving parts, and of the cartridge gets stuck, the printer may indicate a paper jam.
Also paper often tears when clearing jams, and the little shreds of paper can stay in the rollers of the printer and keep it jammed. Make sure to inspect all the rollers to make sure they move freely, and do not have anything stuck in them.
I am assuming your copier is a mono copier only & not full colour, if this is so then the error code refers to a toner supply fault. If you remove the toner cartridge & gently shake it side to side, turn the machine off & then on, refit the toner cartridge & check to see if the machine has reset. If the error is displayed again you may have to replace the toner cartridge with a new one. Again, powering the machine off & on should reset the error message.
Hope this helps.
SC590: Toner collection motor error -Definition- [B] The toner collection motor sensor output does not change for 3 seconds while the toner collection motor is on. - Possible causes - · Toner collection motor defective · Too much load on the drive mechanism · Poor toner collection motor connector connection · IOB defective · Toner collection motor sensor defective
Open the front door and pull the whole toner and drum unit out of printer. The toner locking lever is usually on the left hand side as you see it and is usually blue in colour. It needs compressing and at the same time lift the front of the toner cartridge out of the drum unit. Your new cartridge will simply lock into place. When you install the complete unit and close the door, the new toner cartridge will reset your printers counter.
Machine is still saying to exchange toner because toner is not feeding into the machine.
to supply the toner always do this,
1-insert the new toner bottle in the toner section and close the cover.
2-Press "Utility/Counter" Button.
3-click on "USER CHOICE" or "USER SETTING"
4-click on "Toner Supply"
5-Toner bottle will start moving and hence the error message will not appear again.
It sounds like the toner is low in the developer assembly, or problem with toner feed. Canon np3825 uses mono-component toner, if no toner on one area of developement roller, then is blank image there.