WHY THE FREEZER FUNCTIONS BUT THE REFRIGERATOR SECTION DOES NOT FUNCTION ON A GE PROFILE BRITA FRIDGE?
SOURCE: GE Profile Refrigerator PFS22SISBSS Bottom Freezer Temperature Indicators
I finally called GE about the non-working LED's and the temperature fluctuation. It's a known problem as many consumers have posted online. I called 800-386-1215 several times. What I found is I'd get different menu options nearly each time I called. The way I got to a 'helpful' human follows: Call above number; you will/may here a voice that states only 'for recalled appliances press 9' (may also have options for repair or parts) PRESS 0; next menu PRESS 5; you'll hear 'for less than 1 yr old press 1' and 'for more than 1 yr press 2'. In my case I pressed 2, then got a menu with 'for refrigerators PRESS 2'. Spoke to a woman who never denied that GE has a motherboard problem. She offered to provide a free motherboard but no labor. I asked (to be sure) if I would have to pay labor, she said yes or I could have $400 off a new crappy GE fridge. She said I would have to have a repairman come to diagnose the problem, then order the part and then come back to repair. I then said, 'You're telling me that I have to pay for TWO service calls to repair a known GE defect???? How much should I expect to pay for these TWO service calls???' She then asked me to hold, then came back on the line and told me that GE would pay the labor for the repair.
I also asked if GE was willing to do anything about the 25 cent door latch that cracked after 11 months (and is attached to the door gasket a $228.00 part) or the rusting wire freezer baskets and was told no. Hey, worth a try! The fact that they said no ensures that I will continue on my crusade to warn anyone who'll listen not to buy GE! Keep calling, after I got the right menu the wait was short the whole call was less than 15 minutes.
SOURCE: Profile refrigerator section not cooling
We are not sure what precipitated the temperature swing up; however, within about an hour of emptying quite a lot of foodstuffs from top and bottom sections of the unit, I felt the cold air start to flow out of the rear vent. Within two hours, the upper section had dropped to about 50 degrees and by the next morning to 36. The freezer seemed to recoved on its own too, having risen to almost 8 degrees and then recovering to 0. Just patience and a smaller food payload?
SOURCE: GE Profile Freezer not cold enough
VACUMM THE COILS UNDERNEATH THE THE FRIDGE THEY MAY BE CLOGGED WITH LENT AND DUST...... HOPE THIS HELPS
SOURCE: GE Profile Refrigerator defrost cycle last hours
it;s probably not going through the defrost cycle or its getting stuck in defrost .. on the back of frig the is a metal cover plate . in side you will find the main board . replace it . it runs the compressor and defrost and controls tempt . this is a very common problem . the new boards are better . and they cost a litle more . mm hope this helped / feed back pls .
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