Question about Kodak EasyShare P850 Digital Camera

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On & off

Have recently encountered a problem with my P850. It will hesitate longer than normal to turn on. Lens does not extend; and when it does sometimes it will retract lens and turn itself off while the switch is still on and then cycle back on again. At first I thought it might be a low battery situation but it still does it with a full charge. It is an intermittent problem that is driving me nuts(short trip) Please give me some clues ASAP I'm in Japan and want as many photo op's as possible. The camera takes awesome pictures

Posted by thring on

  • thring Nov 22, 2007

    Good input but does not sound the same as mine. The selector ring on my camera is not loose. Does begin to sound like a warranty issue. Too bad I'm not at home and wont be until Dec 20th to get this issue resolved. Thanks for the effort.

  • thring Nov 22, 2007

    have shimmed battery at trap door base to isure proper contact at terminals; no luck. Now attempting a shim to throw the battery further to the side ensuring proper activation of the side mounted trip switch there. Will be using camera all day tommorrow and let y'all know if I have any luck with that.



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I have a very similar problem possibly the same one, what the problem is with mine is the actual ON-OFF-Favorites ring you use to turn the camera on and off with is loose and so if I turn the switch too far ON it actually turns off and anytime I brush or move the outer ring (which is hard not to do when the shutter button is in the middle of it) the camera turns off and on again. I sent mine to a KODAK authorized repair center and there estimate was an outrageous $144 to and I quote "replace switch board / take board". I hope you have better luck (or are still under warranty) than I did.
Hope I could be of some assistance,

Posted on Nov 20, 2007

  • deeberle Jul 23, 2011

    Having similar problem. Hesitates, I hear it doing something, but my lens would not extend, it was not dropped, no problems before, just started. I plugged the camera into my computer to download pics then unplugged it while still on and low and behold the lens came out. took beautiful pics again.... until it turned off and then wouldn't extend when turned on. I've been googling now for a while and on a whim just turned the camera on while I was looking. About 5 minutes after turning it on, the lens came out??? Not an ideal situation, but I'm willing to live with it for the next 2 weeks while on vacation in Hawaii..... Thankfully I have an underwater camera as a backup!!



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The lens extends and retracts constantly after turning it on. Battery has a good charge.

The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
It is also possible that the mechansim is struck .Use some high pressure jet air to blow between the lens to dislodge any sand particles struck inside. If none of these works then you can think of taking consensus with the service centre.
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Assuming that the battery is OK, the most likely cause for this behaviour is an out-of-kilter lens drive. If you are lucky it's just some dirt or grit jamming the lens. Try blowing some compressed air in the lens grooves, or place the camera with unextended lens down and gently tap it to dislodge any dust or sand. Repeat while lens is extending. If this fails, GENTLY try to help the lens extend. Do not force (you risk permanent damage to the lens, assuming there is no damage now). If the lens rotates while extending, still gently try to help it to rotate, twisting in the direction of rotation.

Unfortunately, it's possible that the lens drive is actually damaged and can't be realigned manually. In this case the camera will need to be repaired. Also, even if you succeed in refitting the lens - you'll hear a slight "click" and the lens will start working happily - you'll need to exercise extra care in case the drive is no longer up to spec.

Unfortunately, "extending lens" cameras are very sensitive to accidents such as turning on while something is blocking the lens from extending fully. In most cases there's an overload sensor which will retract the lens and power off the camera - but sometimes the overload will have damaged the internal drive train, which is often (not very cleverly, in my opinion) made of plastic instead of metal.

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If under warranty they will exchange you camera to a brand new one.
If not under warranty KODAK offeres a Trade up. You can chose any new model available in stock and receive 25-30% off.

Contact KODAK:

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