Have recently encountered a problem with my P850. It will hesitate longer than normal to turn on. Lens does not extend; and when it does sometimes it will retract lens and turn itself off while the switch is still on and then cycle back on again. At first I thought it might be a low battery situation but it still does it with a full charge. It is an intermittent problem that is driving me nuts(short trip) Please give me some clues ASAP I'm in Japan and want as many photo op's as possible. The camera takes awesome pictures
I have a very similar problem possibly the same one, what the problem is with mine is the actual ON-OFF-Favorites ring you use to turn the camera on and off with is loose and so if I turn the switch too far ON it actually turns off and anytime I brush or move the outer ring (which is hard not to do when the shutter button is in the middle of it) the camera turns off and on again. I sent mine to a KODAK authorized repair center and there estimate was an outrageous $144 to and I quote "replace switch board / take board". I hope you have better luck (or are still under warranty) than I did. Hope I could be of some assistance, Matt mattyfu.com
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there is nothing we can do at this time, you cannot repair this by yourself the miniature motor that drives the lens in and out could be damaged at this time nor the shuter mechanism that drives the assy, is binded mechanically
if this is still under warranty you might want to send this unit asap.
The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck. It is also possible that the mechansim is struck .Use some high pressure jet air to blow between the lens to dislodge any sand particles struck inside. If none of these works then you can think of taking consensus with the service centre. get estimate before you decide. It will be good to have it checked at any camera/Kodak service as you do not have to run around for spares.
Assuming that the battery is OK, the most likely cause for this behaviour is an out-of-kilter lens drive. If you are lucky it's just some dirt or grit jamming the lens. Try blowing some compressed air in the lens grooves, or place the camera with unextended lens down and gently tap it to dislodge any dust or sand. Repeat while lens is extending. If this fails, GENTLY try to help the lens extend. Do not force (you risk permanent damage to the lens, assuming there is no damage now). If the lens rotates while extending, still gently try to help it to rotate, twisting in the direction of rotation.
Unfortunately, it's possible that the lens drive is actually damaged and can't be realigned manually. In this case the camera will need to be repaired. Also, even if you succeed in refitting the lens - you'll hear a slight "click" and the lens will start working happily - you'll need to exercise extra care in case the drive is no longer up to spec.
Unfortunately, "extending lens" cameras are very sensitive to accidents such as turning on while something is blocking the lens from extending fully. In most cases there's an overload sensor which will retract the lens and power off the camera - but sometimes the overload will have damaged the internal drive train, which is often (not very cleverly, in my opinion) made of plastic instead of metal.
P850 is no longer repaired since no longer produced. If under warranty they will exchange you camera to a brand new one.
If not under warranty KODAK offeres a Trade up. You can chose any new model available in stock and receive 25-30% off.
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
also having same problem after 18 months of no problems. As well, camera will not read memory cards which I have used in this camera almost since new. Format card, still no read. Sometimes when I take first photo, lens retracts as though camera is powering off but then changes it's mind and is o.k.