Question about Xerox DocuColor 12 Printer

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Error Codes 9-343

Code an error code on start up of 9-343 does anyone know what the problem might be, thanks

Posted by Perfect12 on

  • 1 more comment 
  • Rslack3 Mar 05, 2008

    System Fault 9-343 on start-up of Docucolor 12

  • Anonymous Apr 30, 2008

    cuando prendo la docucolor truena en la parte interna de la charola 5 y aparece: SISTEM FAULT
    1. turn poweroff. the switch is on right side of copier/printer
    2. pause, turnpower bck on

  • Anonymous May 07, 2008

    on start up of machine code 9-343 is coming














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3 Answers

Anonymous

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  • 56 Answers

That means , second BTR is not in contact with transfer belt. Open front door and pull out paper transport and check that is everything OK with black roll and her assembly.Check sensors for dirt,and gears for damage.If You have used one ,replace it.

Posted on Nov 13, 2007

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James

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This error code can be caused for a number of reasons:
- Replace the IBT assembly (as Kemo mentioned). The alignment holes on the bottom inboard side of the IBT are used to position the 2nd BTR. the holes may not be positioning the 2nd BTR in the proper location. Once you replace the IBT the cam gear and the clutch drive gear should mesh properly.
- Main Motor If this motor is too slow to start up, then the 2nd BTR sensor sees it as a slow 2nd BTR movement. resulting in the error code. This would only apply if:While watching the machine warm up, you will notice that the 2nd BTR assembly cycles about 4 times before coming into ready.
-
-At power on, machine immediately declares a 9-343 code. The second BTR assembly cams in continuously. A piece of paper has logged itself behind the service panel connector plug.
Remove logged sheet of paper from behind service module plug.
*** This is the type of problem where you should really have an expert assist, someone who knows the hardware of the machine and has access to the possible parts required to resolve.
*** NOTE: I only listed a few possible resolutions, however it could be the PWB causing this among other variables. I recommend contacting the manufacturer for assistance.

I hope this helps.

Posted on Nov 24, 2008

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ARUN BORA

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Remove fiber panel in front of 2nd BTR and fixing assembly which is we pulling outword and check the round knob is rotating or not
if no
then
just remove gear behind 2nd BTR roll and try it
because that gear loading the assenbly behind that unit and it jams roller which moves up and down word
thats the fix solution other wise problem with ur clutch

Posted on Apr 21, 2010

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Anonymous

  • 56 Answers

SOURCE: error codes

3-333 communications failure between the Foreign Interface
and the machine.
Press 0 and start button at same tame.
Enter 6789 and select confirm. Select dc 131 NVM read/write.
select input number an type:
752-002 0 = Foreign Interface disabled 1 = Foreign Interface Enabled
759-015 1 = Addition Device (Auditron) 2 = Subtraction Device (Debit card)
if you want to see current value select "read"

Posted on Nov 02, 2007

Anonymous

  • 56 Answers

SOURCE: error code 9 - 358

Hi,that means ,cleaning auger is stopped.Probably toner waste container is full.Try to remove and replace waste toner container(or vacuum toner from container).
BR

Posted on Feb 20, 2008

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