Question about Locks & Locksmithing
Newly installed schlage deadbolt lock, F60V. Having a problem with lock cylinder. Can only turn the inside lock mechanism with the key in the outside keyhole. The key will turn the deadbolt out, but when you turn the key to remove it, it unlocks it; there is no in between. Had it "re-keyed" when purchased.
Posted by Anonymous on
You likely have the lever that goes from the outside portion of the lock through the striker/bolt assembly into the inside portion rotated into an incorrect position when you insert it into the striker/bolt assembly.
Posted on Sep 19, 2014
Sounds like the tumbling mechanism for the handle may be off......check to make sure that the screws are tight that lock the front and back of the deadbolt together. Make sure that the door is fully closed and check to see where the deadbolt is hitting the striker. It mat be as simple as the door and frame have expanded a bit and the door is not fully seated when you close the door from the inside. See if these help if not please contact me as I wish to find a solution to your problem.
Posted on Aug 21, 2009
Okay, so what's the problem that you're having with the lock. Please try to furnish the model number/ brand of the lockset.
Posted on May 13, 2011
SOURCE: I have a Schlage that
I don't have a direct answer, but here is the contact info you need for customer service:
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
Posted on Jul 26, 2011
SOURCE: Just purchased a Schlage single cylinder deadbolt with thumblock on interior. Had re-keyed and tested in store. It worked. Got it home and installed in door and now can only lock when key is insert
This is the document with the instructions that you need to follow to correct your problem:
Posted on Jul 25, 2012
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