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Posted on Jul 03, 2009
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Loses sound during loud moment in movie or if sound is above 30.

When I'm watching a DVD or using surround sound on TV, my system loses sound when it reaches a certain level, usually around 30, which is not even loud, just loud enough to hear. I hear a click noise and all sound is lost. I turn the unit off and then back on and it works again, temporarily. What is the problem and how can I fix it?

  • Anonymous Jul 27, 2012

    did u ever get a fix??? my system does the same but will play FM without interruptions.

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  • Posted on Aug 17, 2009
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I want to say I used to have this same problem. Make sure you have the right speakers wired to the corresponding wiring places on the back of the sub-wolfer. If I remember correctly I had the front and rear speakers wired into the incorrect place. It would then get to a loud point in the movie and then just cut off as a safety to not blow up the speakers (I guess). May also want to try turning down the volume and replay that point in the movie until you find the sweet spot volume level if it can't be fixed.

Francisco Mauricio G

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  • JVC Master 1,551 Answers
  • Posted on Jul 03, 2009
 Francisco Mauricio G
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Check the speaker maybe one are about to get fried

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1answer

Every once in a while the sound goes out and comes back if i watch a movie or regular tv how do i fixit

Most recievers had setting for TV/Stereo/CD/ DVD

Also the various sound settings, such as Concert / Hall / Dolby etc...

Assuming your wires are all hooked up correctly and reverse polarity (popping noise heard) is not the problem. I doubt that you need to resolder any connections inside the reciever or speakers. (That may be a problem, but not likely in this situation)

What may be happening here is that some things are simply not recorded in surround... Then it will sound just like you've described. sound going in and out. Sometimes the engineer skipped a track, you know, left for lunch and when he came back, didnt start back where he finished before he left...

However, lets say for example your watching a TV movie of the week, and those speakers may appear to be working while the movie is on but not during a commercial, since most commercials are not recorded in Full Surround Sound... this is normal.

However, if happening during the Movie, from scene to scene, also possibly a normal thing if the sound engineer had nothing to add for background noise, ie; rustling leaves, creaking floorboard etc...

Sometimes you may hear background sound out of a left speaker and not the right, (or vis'a-vers'a) this is of course due to placement of object or subject of background noise... if Any

9 times out of 10, it may not be your system at all. If your watching a DVD and this is happening, you could make a note of when and where and try another copy to see if this system can be replicated at this same location. You may be able to use a CD and find out also.


Hopefully you'll find some help in this.

Respectfully
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Trying to connect surround sound sys to directv box. So we can swap from watching movies to watching TV without plugging and unplugging wires..

Depending on your tv and what it has for input, You should be able to run your Directv output directly to your tv input, the same with a DVD. TV would have to have different video options. Then you could connect to surround sound with Digital optical. Your surround system only had one input.
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on some dvd players and surround sound systems have a thing called DRC (dynamic range compression) you can us that and it will help it a little. i have come across the same problem but im after a digital on to run with plex or vlc on a mac. im having to route it through protools to use a compressor on there, but thats eating my resources.
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sounds like you have the polairity reversed on the speakers
and yes it does make a difference
check polairity also make sure unit is well ventelated
you wouldnt use your compouter if it was inside a card board box
so make sure the reciever can breath also
recievers get too hot and they start blowing chips off the board
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Need Help

Sounds like you have a loose cable. Check that the connection is really in well. If the problem continues I would get a new set of cables, especially if you are using the ones that came with the receiver or dvd player.
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Surround sound playback problem

1. do a hard reset to factory settings.
2. do a surround sound test to make sure all sounds are coming to all speakers properly
3. check the cable from the main unit to the sub for any obvious problems. ie. plugged in securely etc etc.

it sounds like the cable from the main unit to the sub is faulty

good luck

smeags.
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JVC Surround Sound System

The click will be a relay to protect the main amp overloading. In many ways you are driving the amp to hard, unless there is a fault on the main amp which means it can't take the full load that it should handle. One cause of this for example would be a speaker that is either the wrong ohms, or of a lower wattage than what the amp can put out. Or in some cases a faulty speaker, or if the wiring is not good shorts when the speaker shakes when a very loud noise comes from it.
Things to check:
1 That no speaker is lower ohms than the amp.
2 That no speaker is lower in watts (RMS) than the amps total output for that channel it is on. Remember not all surround amps have the same volume on each channel.
It is of course possible to use smaller wattage speakers. But if you have an amp that can output say 200w. Connecting an 80w speaker to it would really limit the amount the volume control could be raised to.
3 Each speaker is working right. Plus all connections are neat with NO possibility of shorting.

If all of these are good then you have a fault on the main power amp. Probably one or more of the output device(s)
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i have the same probelm when playing a dvd does it work then when u press the surround sound button it goes slient ???
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