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Check that the hose connection is secure and that there aren't any kinks or blockage in the hose. The hose should always slope downward not go vertical or in an upward direction. If the hose is clean and water flows out freely, check the placement of the unit.
The unit not being level could be another factor as to why it's collecting water in the bucket and not out of the drain hose. Make sure that the unit is level. If there is a slight slope to the floor, adjust the unit so that the hose is closest to the drain. In units that were stored for the winter, for an extended period of time or in a highly dusty area, there may be grime build up in the main water outlet that connects to the drain accessories. Use a pipe cleaner to help clear the buildup by inserting the pipe cleaner in the main water outlet.
Look at the drain pan, it might have a garden hose connection that you might have to knock out, mine is not the same model but it may be similiar, and then run it to a floor drain or such. Good Luck
Bob, you don't need to plug the hole for the water to drain out the hose. Once you remove the hose connection cap and connect a hose, no longer than 5 feet (a garden hose will work), the water will drain from the hose and not into the bucket. That is, unless the drain tube is clogged. In which case, an 18" long, plastic, Zip Tie, appropriately sized to fit in the hole, works well to unclog it.
Check the hose connection on the dehumidifier, as well as the hose for clogs. That is what usually happens when a hose is connected and it doesn't drain properly.
Also, the hose should be no more than 5 feet long and MUST slope downward to drain properly. As, the drain relies entirely on gravity. There is no pump.
Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.
If you asking about the drain hose. There's what looks like a hose hookup on the back of the unit, down near the floor. It's probably plastic and is threaded to accept a garden hose. You may have to carefully knock out the opening of the plastic connector, to allow the water to drain into the connected hose. The hose then should go to a floor drain or sump pump. Keep in mind, the water will not drain up.
check the hose connection,when new these units have a knock-out plug where the hose goes so if your only going to use the bucket and not the hose it wont run out the hose connection
Check the fitting where you connect the drain hose to. It may have a plastic seal that must be cleared out in order to use the hose drain. The plastic seal can be easily punched out.
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