Question about Bosch 24 in. SHU66C02 / SHU66C06 Built-in Dishwasher

17 Answers

Can't close Bosch Dishwasher door

I opened the door fully mid cycle and now it won't close - it seems locked in the full open position. I've tried the cancel cycle also switched it on and off and done various things to no avail. I don't want to force it - any ideas please?

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  • Anonymous Nov 18, 2007

    I have the same exact problem!

  • Anonymous Dec 09, 2007

    Similar problem for me except the dishwasher won't turn off when you open the door unless you turn off the on/off switch.


  • Anonymous Dec 17, 2007

    I'm having the same issue with a SHE68M06UC.

    I believe the latch is stuck (thinks its closed). I'm trying running through a full cycle to see if it releases the latch ... will try taking door apart if not.

  • idpkken Jan 20, 2008

    Same thing. Has ANYONE received a solution?

  • Anonymous Feb 06, 2008

    i have the same problem too. I opened it fine and went to shut the door and now it wont close.

  • Anonymous Feb 09, 2008

    Anyone try running the cycle through until the end?

  • Anonymous Mar 13, 2008

    I tried the Best solution at the bottom. Worked great! Zero out of pocket cost! Thanks!

  • kfinney Aug 24, 2008

    I am having the same issue. It worked fine last time I used it but now the door will not latch. My first d/w that I installed last year had the same problem and Sears had to come out to fix it. They eventually had to replace the whole unit because of this and another problem. The decision to replace was more due to the 2nd problem that occured.

  • barfo Mar 06, 2009

    Same problem. Solution below FIXED it for me too. I used my Swiss Army Knife bottle opener on the screws - just be careful not to strip screw heads. I opened the door and used my feet to hold up the bottom end while I worked on the top end.

  • momtaxi May 11, 2010

    Took front panel off dishwasher and can't figure out what object needs to be moved forwared. Please clarify.

  • Michael Apr 14, 2012

    I had a similar problem with my dishwasher (SHX8ER55UC) and used the "Best" solution. However, I used a mini-pry bar to pull the latch forward. This is the second time the latch got stuck in the locked position. The last time I was able to fix it by pressing the "Rest" button in mid-cycle.

  • Sally Shears Oct 08, 2012

    See the comments below by inchyt and lopt... Complete and perfect solution for this common problem.

  • Anonymous Apr 13, 2019

    Problemas t?cnicos com grandes eletrodom?sticos como m?quinas de lavar loi?a, podem, por vezes, parecer assustadores.Filmes Online HD

  • wahinewahine May 28, 2019

    saw their answers but would like photos or a video. Anyone?

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I had same problem and was alarmed at the idea of taking the door apart, so I tried the 2 screwdriver option described below - it works!

Open door and get two small screwdirvers behind each side of the catch inside the top of the door and gently apply pressure. The catch should reset itself on 'open' and allow you to shut the door again.

Thanks to all for their postings and helpful advice!

Posted on Oct 07, 2009

  • Alex Kitze
    Alex Kitze Apr 06, 2014

    This solved my problem, the cheapo plastic latch had become stuck and the dishwasher wouldn't start because it wouldn't close. Just pried out a bit with a screwdriver behind the latch and it popped up and swung out of the way. Just closed the door and it started up. Thanks for the suggestion!!

  • Todd T
    Todd T Nov 30, 2017

    Thanks for the tip! This worked and reset the plastic latch. Saved me a service call!

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I had a similar problem with my Bosch dishwasher Model SG157M05GB. I solved it by doing as was suggested on this site. The problem was that the door would not close but the machine appeared to be in mid cycle, Switching off and disconnecting from the mains did not solve it nor did letting it complete a full cycle. What I di was, got 2 screwdrivers, with the door open, placed them either side of the little white catch that is sticking up in the middle, top of the door n a slight recess. Applied pressure to the catch by forcing it forwards, it clicked forward after a small amount of pressure and now the door works again.

Posted on Aug 28, 2009

  • Sally Shears Oct 08, 2012

    Fabulous! Saved me a $200 service call. Two small screwdrivers or the angled hex wrench as suggested by lopt. Pull the white plastic piece forward with moderate force.

  • wahinewahine May 28, 2019

    Did you mean the part on the left that is moveable, 4 x 8 mm or so, or the larger 1 cm x .25 inch block on the right? If you could please post a photo or a link to a video that would be wonderful!

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I have a Bosch SHY66C05 dishwasher. Sometimes when the door opens the latch does not reset. Then, you can not close the door. Yet, the dishwasher will run (and leak). I found that I could reset the latch by putting the short end of a small allen wrench through the slot on the door, and angling it to get it behind the part of the latch that is closed. Pulling up on the allen wrench (I needed a pliers) resets the latch and releases the allen wrench.

Posted on Jun 07, 2009

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Anyone try running the cycle through until it was done to see if the latch reset?

Posted on Feb 09, 2008

  • Anonymous Feb 09, 2008

    Same exact thing happening to my Bosch. Bosch customer service is no help. They say that they've never heard of the problem and suggest a technican look at it. Of course they want me to pay for his service. Any suggestions?

  • Anonymous Feb 11, 2008

    SOLUTION FOUND!!!! This solution is ONLY for models with bar (towel bar) front. Integra series styles. Since there were so many of us out there with the same problem, I am shocked that Bosch doesn't educate their own staff as to its simple solution when calling their tech support. They plan dumb and say they have to send "their" service people out. WELL WRONG NOT THIS GAL!
    Unplugging it didn't work and apparently ran the cycle through to the end that didn't work either just made a mess. So it obviously was an electronic problem since the thing still ran. I took a picture of the female part of the latch and went to a local dealer. The dealer had no clue either...that would be LOWES. I recreated the problem by sticking my car key in their models there and pushed my key in and around and sure enough the black lever moved into a LOCKED position and door would not close. I also looked at a model Evolution that had the handle with the squeeze pull that opens the door. I forced it locked but apparently the squeeze pull handle when squeezed unlocks the darn thing. So I could see what was actually happening to the mechanism.
    SOLUTION: Unscrew the screws on the inside of the door. You will need a special star looking screw driver head. My husband had one in his Milwalkee set of screw driver heads. Unscrew all the screws have a towel or someone to hold the door face so it doesn't get scratch when it comes apart from the stainless side since that is what is attached to the dishwasher. Then look near the top front kind of where the latch would be. There is a black thing it looks sort of u shaped and you'll need to pull that forward. It was a little hard to pull it but I was able to do just with my finger tip. By pulling that forward actually made that black thing in that female thing on the stainless side move back into the right position. You'll probably need help putting the face back on since the stainless part wants to close. I just used my foot to prop the far side as I aligned the side closest to me and my husband put the screws back in. AND WAHLAH! Good as new!

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Suggest you read these instructions first which will do a hard reset.
We have a Bosch Lifestyle, New Zealand/Australia model.
The switch that locks into the front latch when you close the door had stuck ON so the switch would not release and close the door.

With the machine switched OFF on the front panel PRESS/HOLD the two buttons, at the same time, either side of the RESET button.

While holding these two buttons in PRESS and hold the ON switch. An error number will be displayed in the time display, in our case it was C7 (whatever that means).

Still holding the two buttons either side of the RESET button PRESS/HOLD the RESET button between them and hold.
This will RESET all cycles and unlock the switch.

Turn the machine OFF, shut the door, then proceed as you normally would.

I suspect this will work with all Bosch models.
It is a pity Bosch do not publish or are able to explain this simple remedy.

Posted on Jul 18, 2010

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I HAVE A BOSCH DW,( SHE4AM) YOU MIGHT WANT TO TRY THIS IF DOOR NOT LATCHING THIS WORKED FOR ME TAKE A SCREW DRIVER AND PLACE ABOVE THE LATCH OUTSIDE OF DISHWASHER THE FRAME AND BEND SLIGHTLY DOWN TOWARD THE LATCH TO PUT A SLIGHT INWARD BOW THIS IS ENOUGH TO CORRECT THE PROMBLEM WORKED FOR ME !

Posted on Sep 27, 2011

  • annie_martin
    annie_martin Jan 22, 2012

    Worked perfectly. My latch was out too far and I used the screw driver to extend the latch and let it spring back into place. Thanks so much!

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Instead of the two screwdrivers I used a paperclip and pulled the latch forward. Quick and simple. Phew!

Posted on May 14, 2010

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I just encountered the same latch lock issue this morning with my SHY56A model and was just about ready to setup a Bosch service call when this article came up doing googling. The simple paperclip solution suggested in this thread solve the problem! Thank you.

Posted on Jun 13, 2010

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We have the SHE58CO5UC series and the same thing happened with us. The solution is that this particular series has a child latch on the outside (clean front) handle. Once the child latch is engaged, they mean business, it is locked!. You need to deactivate, highlighted below. Here is the solution posted from the manual. Your dishwasher is shipped from the factory with the Child Safety Latch disengaged and
in the normal operating mode. Pull on the door handle to open the door. The Child Safety
latch activation lever is located in the recess for the door handle. You must look up into the
recess to find the Child Safety Latch activation lever.
To activate the Child Safety Latch insert a matchstick or other non-metal object into the
opening. The activation lever will release and move toward the left.
You have now activated the Child Safety Latch. Each time you open the dishwasher
door you will need to slide the activation lever to the right to release the door locking
mechanism, you can then pull the door open. After you open the door you
should release the Child Safety Latch Activation lever and let it slide back toward the left.
To deactivate the Child Safety Latch insert a matchstick or other non-metal object into the
opening. Slide the activation lever to the right and hold. Remove the
matchstick and release the lever. The feature has now been deactivated and you can open
the door by pulling the handle.

Posted on Dec 29, 2012

  • Lori Lochner Dec 29, 2012

    We have the SHE58CO5UC series and the same thing happened with us. The solution is that this particular series has a child latch on the outside (clean front) handle. Once the child latch is engaged, they mean business, it is locked!. You need to deactivate, highlighted below. Here is the solution posted from the manual. Your dishwasher is shipped from the factory with the Child Safety Latch disengaged and
    in the normal operating mode. Pull on the door handle to open the door. The Child Safety
    latch activation lever is located in the recess for the door handle. You must look up into the
    recess to find the Child Safety Latch activation lever.
    To activate the Child Safety Latch insert a matchstick or other non-metal object into the
    opening. The activation lever will release and move toward the left.
    You have now activated the Child Safety Latch. Each time you open the dishwasher
    door you will need to slide the activation lever to the right to release the door locking
    mechanism, you can then pull the door open. After you open the door you
    should release the Child Safety Latch Activation lever and let it slide back toward the left.
    To deactivate the Child Safety Latch insert a matchstick or other non-metal object into the
    opening. Slide the activation lever to the right and hold. Remove the
    matchstick and release the lever. The feature has now been deactivated and you can open
    the door by pulling the handle.

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Just happened on my sm6p1b dishwasher model. Used a knife to pull the latch towards me. You have to apply a little pressure, but thanks to this site saved my self a few quid on getting an engineer out.

Posted on May 20, 2012

My Bosch wasnt balck but had a white bit that stuck up on the door that stopped it closing - to fix and it might work here use two screwdrivers to pull on both sides from behind as such - recreates the latch on opening!

Posted on Aug 30, 2008

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If none of the solutions already provided do not correct the issue and you need a fast fix, shut the door and wedge shut with a rubber door stop. Nothing like jury-rigging the problem!

Posted on Jan 16, 2013

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Two problems, as I see it:

1) The spring loaded latch inside of the door can fall back into the locked position after opening the door.

2) The cycle interlock switch monitors the mechanical latch in the door, and so it will always act as if the door is closed when you encounter problem 1 above.

The only fix for this problem is to move the mechanical latch to the unlocked position. Doing a reset or the cancel can help you stop the running cycle so you don't get wet, but it's not going to unlock the mechanical switch.

In addition to the two small screw driver method listed above, try a loop of heavy copper wire placed behind the latch and pull out.

Posted on Aug 09, 2015

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The Two screwdriver trick worked for me also, thanks a million!

Posted on Oct 13, 2011

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This seems to be the master solution for the problem, following instructions here, 2 small flat head screwdrivers either side of the catch, small bit of pressure and that did it. Fixed for me in literally 2 seconds once I figured out what everyone was talking about with the latch.
However, I'd like to know how this problem is happening, my DW first got this, I fixed the latch as per instructions here, door closed program started straight away, 20 minutes later, door popped open mid run with the same problem. Is it a trip of some sort?

Posted on Oct 02, 2011

SOLUTION FOUND!!!! This solution is ONLY for models with bar (towel bar) front. Integra series styles. Since there were so many of us out there with the same problem, I am shocked that Bosch doesn't educate their own staff as to its simple solution when calling their tech support. They plan dumb and say they have to send "their" service people out. WELL WRONG NOT THIS GAL!
Unplugging it didn't work and apparently ran the cycle through to the end that didn't work either just made a mess. So it obviously was an electronic problem since the thing still ran. I took a picture of the female part of the latch and went to a local dealer. The dealer had no clue either...that would be LOWES. I recreated the problem by sticking my car key in their models there and pushed my key in and around and sure enough the black lever moved into a LOCKED position and door would not close. I also looked at a model Evolution that had the handle with the squeeze pull that opens the door. I forced it locked but apparently the squeeze pull handle when squeezed unlocks the darn thing. So I could see what was actually happening to the mechanism.
SOLUTION: Unscrew the screws on the inside of the door. You will need a special star looking screw driver head. My husband had one in his Milwalkee set of screw driver heads. Unscrew all the screws have a towel or someone to hold the door face so it doesn't get scratch when it comes apart from the stainless side since that is what is attached to the dishwasher. Then look near the top front kind of where the latch would be. There is a black thing it looks sort of u shaped and you'll need to pull that forward. It was a little hard to pull it but I was able to do just with my finger tip. By pulling that forward actually made that black thing in that female thing on the stainless side move back into the right position. You'll probably need help putting the face back on since the stainless part wants to close. I just used my foot to prop the far side as I aligned the side closest to me and my husband put the screws back in. AND WAHLAH! Good as new!


































Posted on Feb 11, 2008

  • teedeebill Jun 01, 2011

    Our latch was stuck in the "closed" position, too. I took off the door (as indicated above) but the mechanism is fully enclosed with electronic module on the left side. The central part of the module looks like a "pop in, turn up" part. I spread the pivot arms at the bottom of the mech. and dropped the latch unit down until I could get at the tab in front (dishwasher's front) of the latch. A little fiddling and the latch reset. Seems to work OK. Whole evolution took about 30 min. Tips on Fixya were great inspiration!

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Dang, me too. Door will not close. Cycle still runs. Display is not functioning. Seems latch is stuck. Any Ideas? Bocsh SHX36L. It there a reboot button? Fuse?

Posted on Jan 15, 2008

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