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is the paper going thrugh crooked?
make sure the paper is in the tray and the guides are night and straight.
if that is ok, look for something that makes the paper turn crooked by hitting it, such as a lost scrap of paper or a paperclip where it does not belong.
How stiff is the card stock? Some cards cannot feed if the printer rolls the card to print on it. (This one does) I
have taped cards to a full size sheet of paper and run that through. Usually this means the paper is too stiff. You can try cleaning the paper feedroller with a rag with a bit of windex on it. (This roller is above the paper tray where the paper loads in.)
Print a self-test report
Use the following steps to print a self-test report.
Load plain white paper in the input tray.
Press Setup , and then press 2 . The Print Report menu displays.
Press 1 to select and print a Self-Test Report .
IMPORTANT! Try to print a self-test report after every solution even if the solution resolves the issue.
Solution one: Clear the paper jam
Follow these steps in the order presented to resolve the paper jam.
Step one: Remove loose paper from the tray
Remove any loose sheets of paper from the input tray and the output tray.
Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism
most printers are pretty cheap now so replacement is always an option....on the other hand, I will spend countless hours trying to figure out what is wrong first. Remove all paper first, open printer and check for pieces of torn paper or debris, if you have a can of air you can blow out the insides to clean. Put 3 or 4 sheets of paper in, print a test page and watch carefully how paper advances...is it straight or crooked when being loaded? Is printer trying to pull more than 1 sheet at a time? Good luck