I am having a problem opening books on the nook
This is how to do a HARD RESET - Means Factory fresh.
Turn the NOOK off completely.
Hold the Power button and Home (n) buttons. The device will turn on. Continue to hold both buttons until the device shuts off once again (~15-20 seconds).
Turn the device on normally. It will prompt for a factory reset. Press the Home button twice to confirm.
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