Question about Biddeford Blankets Heated Mattress Pad with Digital Controller"

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Why has my heated mattress pad stopped working?

I have the queen model with dual controls. The controls light and go through the settings as usual with no errors but neither side of the pad gets warm. I checked the connectors and they are clean and snug. Also, the pad is laid out flat and smooth with no apparent kinks.

Posted by Jafu Bumbalini on

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Electronics fail. Sounds like the digital controller has failed. A Google search finds others with the same problem. Biddeford models come with a 5-year warranty, so if yours is less than 5 years old, I suggest you contact Biddeford by telephone: 800.789.6441 or visit their website: http://www.biddefordblankets.com/warranty.asp

Posted on Sep 15, 2014

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