Question about OKIFAX 5650 Plain Paper LED Fax

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Sending and receiving faxes

Fax machine is disconnectinng mid way through sending and recieving faxes or disconnecting imediately after connecting with other faxes

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Anonymous

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We are havnig the same problem with our Okifax 5650; it seems only to happen with multiple-page faxes, one or two pages don't seem to present a problem. Any ideas? (Aside from the phone line idea.)

Posted on Nov 21, 2008

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Do you have an analog phone line or are you trying to run it through a PBX system? I was just having this discussion with RKS tech support. Their fax software was hanging up as soon as the connection was established and all I had available was a VOIP phone line. It took 4 tries but I found a US Robotics fax/modem that worked fine in class 2.0 mode.

Posted on Nov 10, 2007

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1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

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Is there a dial tone if you pick up the reciever ? Can you send faxes or use the machine to make a phone call ? If you can make calls or send faxes the machine probably needs to be set to the auto recieve mode so that it automatically answers when a fax is being recieved. If no dial tone you may have a loose connection to your phone jack.

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Make sure there is a dial tone on the phone reciever. If there is not check the connections, the cord could be damaged or disconnected. If there is, check the Recieve mode.

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Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.

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This is an older discontiued model as I can recall. Simply just plug the phone line into L1 and leave L2 unconnected. The one that can send will also automatically recieve (L1). L2 settings are prohibit TX and send/ recieve.

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