When I hit the info button, the program listing does not show. How do I set this up?

Just block it from the Firewall settings: go to Control Panel > Windows Firewall > Exceptions and untick the mark next to it.
But the best solution is to uninstall it , from Control Panel > Programs.

Do not go to Utilitech.com; it's a different company. It's actually at place called TheNCC and is in tiny, tiny print at the bottom of the instructions.

Instead, go to:
http://thencc.com/ncc/support_results.asp?criteria=192773&Submit=Go&SearchRun=RunGo

You should find a PDF for the product and then zoom in to be able to read the instructions. I was not able to read instructions that came in packaging.

Hi

I am providing you steps for Windows XP if your O.S is other then please reply.

Solution ;

Try copying if copying is fine then Scan through WIA.

If the scanning is successful, proceed with step 3. If scanning was not successful then I request you to perform the step given in step 4 and then perform step 3.

Step 3: Manually check for DIM
The digital imaging monitor must be running for the scan to function to work. The digital imaging monitor normally appears in the system tray in the bottom right-hand corner of the computer screen, next to the time.

If the digital imaging monitor appears in the system tray, go to the section Populate Destination List.


NOTE: If hpqtra08 is not on the list in the Startup tab, this indicates that the driver was not correctly installed. Uninstall and reinstall the driver.

9. Populate the Destination List with following steps:

a. Open the HP Solution Center.
b. Click on Settings --> Scan Settings --> Button Settings.
c. In the window opened, select "Scan to button" tab
d. Click the Destination List tab.
e. Click on each of the programs you want to appear in the scan to list.
f. Click the Add button. This moves the selected programs to the Front Panel Destination List.
g. Click OK.
h. Now try the scan to function from the all-in-one.

To save the above changes I request you to perform steps given below as Dest test.

1. Close all applications including HP Solution Center.

2. Open and run the DESTTEST file from the location:
C:\Programfiles\hp\digitalimaging\bin\Under Destination:

a. (Optional) Set the Category for the Destination List scroll
down menu on WEB_APP.

2. On the 5th option "Close Dest Test After sending to Destination", put a check mark and click on Save Results Before Exit.

3. Click on Exit in the bottom.

4. Now Open the HP Solution center, Click on Settings -> Scan Settings & Preferences -> Scan To Setup.

5. You will see all Button settings on the right side under the front panel destination List. In Case If not, click on Restore Defaults, click on Apply and click on Ok.

6. Push Scan To button on the unit you will see all the Destination List on the unit. Select the appropriate one.

Hi,

To get scan options on your unit you need to update the destination list on HP Solution Center. Please perform the steps given below to populate the destination list.

Populate the destination list:

You must populate the destination list in HP Solution Center for the Scan To options on the unit. Follow these steps to populate the destination list.

NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.

1. From HP Solution Center, select the appropriate product, and then click Settings.
2. Click Scan Settings and Preferences.
3. Click Scan to... Setup.
4. Click the Destination List tab.

NOTE: It might take several minutes for the list to populate.

1. Click each program to include on the Scan To list.
2. Click the Add arrow. The program listing moves from the left side of the screen to the right.
3. Click OK.
4. Now Press scan button on your All-in-One and check whether the scan options are updated.
5. If the scan options are still not updated then turn off and on your All-in-One and verify the results.

Populate the destination list You must populate the destination list in HP Solution Center for the Scan To function to work. Follow these steps to populate the destination list.
NOTE: HP Solution Center is the software that came with the product. You must make sure the software is installed on the computer for all the product functions to work correctly. The software is also necessary for completing this procedure. Install HP Solution Center if it is not already installed.

1. On the Windows taskbar, click the Windows icon ( ), click All Programs , click HP , and then click HP Solution Center . HP Solution Center opens.
2. Click Scan Settings .
3. Click Scan to... Setup .
   NOTE: It might take several minutes for the list to populate. If the appropriate programs are already listed as scan destinations, discontinue this procedure. You must reinstall the software.
4. Click each program to include on the Scan To Destination list. Figure 2: Add destinations
5. Click the Add arrow. The program listing moves from the left side of the screen to the right.
6. Click OK .

Hi just follow the below steps and the problem will be resolved.

Solution:
Step one: Verify that the Digital Imaging Monitor is ready

The Digital Imaging Monitor must be running in order for the Scan To function to work. The Digital Imaging Monitor icon normally appears in the system tray at the lower-right corner of the computer screen, and the monitor is ready when a check mark appears on the icon after Startup is complete.

If the Digital Imaging Monitor is in the system tray, proceed to Step two.

If the Digital Imaging Monitor does not appear in the system tray, follow these steps.
Windows 98, Me, and XP

1.Click Start , and then click Run .
2.In the Open text box, type msconfig .
3.Click OK .
4.In the System Configuration Utility window, click the Startup tab.
5.Search the list for HP Digital Imaging Monitor .
6.If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. 7.Proceed to step three to uninstall and reinstall the software.
8.Select the HP Digital Imaging Monitor check box.
9.Click Apply , and then click Close .
10.Click Yes to restart.

Windows Vista

1.Click Start .
2.In the Start Search text box, type msconfig and press Enter .
3.On the User Account Control window, click Continue . The System Configuration Utility window displays.
4.Click the Startup tab.
5.Search the list for HP Digital Imaging Monitor .
6.If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. 7.Proceed to step three to uninstall and reinstall the software.
8.Select the HP Digital Imaging Monitor check box.
9.Click Apply , and then click Close .
10.Click Yes to restart.

Step two: Populate the destination list

1.The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.
2.Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
3.On the Windows desktop, double-click the HP Solution Center icon.
4.On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
5.If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
6.Click Settings .
7.Click Scan Settings and Preferences .
8.Click Scan to... Setup .
9.Click the Destination List tab.

NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.

10.If the Front Panel Destination List is empty, continue with this procedure.
11.If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
12.Click each program to include on the Scan To list.
13.Click the Add arrow.
14.Click OK .
15.Scan a document using the Scan To button on the front panel.
16.If the scan fails, try to scan using the HP Solution Center Scan button.
17.If the scan still fails, proceed to Step three to uninstall and reinstall the software.

Step three: Uninstall and reinstall the software

1.Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
2.If the software installer does not automatically start, complete the following steps.
3.Click Start , and then click Run .
4.In the Open text box, type X:\setup , where X is the letter of the CD-ROM drive.
5.Click OK .
6.On the installer screen, click Uninstall . If there is no Uninstall option, the software installation is incomplete.
7.Insert the software CD into the CD-ROM drive of the computer. The software installer should automatically start.
8.If the model supports custom install, install HP Imaging Device Functions to scan from the printer. The recommended install will install this feature automatically. It must be manually selected during a custom install.
9.Follow the onscreen instructions until the printer software is completely installed.
10.After successful installation, scan a document.

Step four: Service the product

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Thanks
Riz

Hello Kamaleddin_e , this no scan option issue occurs when you try to scan from the printer. It usually means , you need to set the destination file type, which is currently not populated (destination file type is the file type to which you want to save the file which you are scanning. If the device finds the list is empty (list of associated file types) , then it displays the "No scan options" error on the printer.
You can populate the destination list by following these steps.
1. Open the HP Solution Center
2. Navigate to Scan Picture Settings (or Scan Settings)
3. Select "Scan to Button" tab
4. Select destination list tab. (Note: If the appropriate programs are already listed as scan destinations, discontinue this procedure. The software must be reinstalled.)
5. There will be 2 colums visible, the left column is the scan destination list on the computer and the right one is for the scan destination list on the printer.
Click each program to include on the Scan To list. Click the Add arrow. The program listing moves from the left side of the screen to the right. Click OK.
6. Now try scanning again from the front panel.

(Note: Please make sure that the HP Digital Imaging Monitor is also running as it is required for the HP software to function properly. You can find it as an icon in the system tray. If there is no icon, then you can run the application by navigating to C:\Program Files\HP\Digital Imaging\Bin\HPQTRA08.exe (Assuming C: as your system drive)
Mostly, the issue will be resolved at this stage or else you need to uninstall the software and reinstall it again.

all the best.
thx

hi,

below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.

1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
   • On the Windows desktop, double-click the HP Solution Center icon.
   • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
   If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
2. Click Settings .
3. Click Scan Settings and Preferences .
4. Click Scan to... Setup .
5. Click the Destination List tab.
   NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
7. Click each program to include on the Scan To list.
8. Click the Add arrow.
9. Click OK .
10. Scan a document using the Scan To button on the front panel.
11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

Thank you so much.


adonscott

Press and hold the volume knob until the display shows clock adjust.
use the forward and rewind serch buttons (the small arrow buttons next to the volume nob) to switch hour and minute.
use the volume knob to adjust the time. When done press the volume knob to return to normal operation.

HTH

When you do this try to uncheck show updates at the top, which will populate the list faster and also try with safe boot and remove unwanted software from there