We've recently had a new system put in place in my workplace that uses virtual servers. Since this has been implemented our SMB scanning has stoped working. I think the reason for this is that the c250 asks for a server name and a share to function correctly but our virtual server environment only works on full unc paths and doesnt use shares
The path I would like to use is
\\currfs-ctc1\ctc\ctc-staff\scans
I'm not sure how i would enter this into
Host Address -
File Path -
I've tried many combinations Such as
Host Address - currfs-ctc1
File Path - ctc\ctc-staff\scans
But get the error message - server connect error
Any help anyone could offer on this would be much appreciated :-D
Cheers
Steve
Hello,
A quick fix for that would be to enter the fix IP adress instead of the host name, or to check if the host name on the SMB server is correct, and reboot the SMB server.
A good help is to do that from another PC to check if that works:
ping the IP adress
try to connect to smb://IP_adress_or_hostname
If that works on the PC, there's no reason that it shouldn't work for the scan
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Yeah this worked!!!
I wasn't sure of the ip address of the server so i ping'd the the sever name to get the ip.... Entered the IP into "host address" and added the rest of the path into "file path"
I've spent days trying to get this working! lol
Cheers for the help!!! :-D
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