Critical Information Needed
For anyone and everyone that is about to, or has posted a repair question, here's my tip.
Include AS MUCH INFORMATION AS POSSIBLE.
If engine related question then include the engine size, or at the very least, how many cylinders
If a transmission related question, then manual or automatic
The whole "my car don't start" or possibly "heater don't work" or transmission don't shift" WITHOUT THE PERTINENT INFORMATION WILL GET YOU NO, OR WRONG INFORMATION.
Every time I see a vague question asked it reminds me of one of the auto parts store I worked at.
It was a simple "Ma and Pa" operation and i was the only employee.
One day a guy walked in and said to the owner, "I need some spark plugs". The owner stood there for a few seconds, turned around and walked back to the shelf, grabbed a box of spark plugs and then he returned to the counter, sitting the box of spark plugs in front of the customer.
The guy asked "Are those the spark plugs I need?" The owner answered, "I don't know if you don't tell me what vehicle you need them for."
FINALLY the guy understood what the problem was. LACK OF INFORMATION.
He then told what he needed the plugs for and got the correct ones. Along with the proper recommended electrode gap.
Sure you can post a vague question, but you may not get a response. If you do, then don't be surprised if it's requesting more information. THEN you get to respond back with the needed info. THEN you MAY get an answer for the question.
When all along, with the proper information to begin with, the question could have been answered WITHOUT the back and forth exchange.
End of Tip (rant)
on Feb 24, 2015 | Cars & Trucks