Question about Tomtom VIA 1535T GPS Receiver
Why does my tomtom shows "no maps found" try's to update after a long downloading states "lost connection" done all tomtom have suggested still not working? Tried resetting ,downloading "my drive a number of times,It used tomtom home when I first had this item but it seems to only connect with my drive Why?
Posted by Anonymous on
Your pc or at a guess laptop is going into sleep mode, change your power settings
Posted on Dec 22, 2014
SOURCE: tomtom one maps
I just had this same problem. Quite strange. I have a Tomtom One New Edition and connected to a Vista Ultimate computer. Here is what I did to fix the problem I was having.
Exited out of the Tomtom HOME application. Went to "Computer" and right clicked the Tomtom drive (was M: for me, could be different for you) with the Red Icon. Selected properties and click on tools. From there I selected "Error-Checking" and only checked "Automatically scan and fix errors for me". It said it found a couple errors and corrected it. I then doubled clicked the icon in the bottom right portion of my screen which looks like a USB plug with a green check mark on it. I selected the drive and clicked stop. I disconnected the usb plug and then used a small tack on the bottom of the Tomtom unit to reset the device. After that, I turned the unit on and all was fine and I could clearly see that an update was applied.
Good luck! They really should have a support bulletin for this as this is clearly a common issue.
Posted on Dec 27, 2007
SOURCE: TomTom Home
I had a similar problem when trying to update my dad’s old
TomTom Go300. I bought a new map and downloaded TomTom Home 2 (as
instructed on the website) but found that the Go300 was recognised by the computer it wasn't recognised by TomTom's own Home 2 software.
To cut a long story short I uninstalled Home 2 and downloaded Home 1 (from http://www.tomtom.com/plus/service.php?ID=17 Home 1 is the one on the right, listed as being the version of Home you use for Navigator 6).
Then when I switched the Go300 on it was recognised by Home1 - although the new map I had bought wasn't listed as being available for download.
However, I updated the Go300 with the available listed free updates, then switched it off.
Downloaded Home 2 again and switched the Go300 on - this time it was recognised by the computer and the new map I had bought was available to download.
So far so good - the only problem was the the postcode search facility was not the same as it had been - I could now only search the first 4 digits of the postcode. There is a fix for this on the tomtom website:
which I followed and which worked.
Hope this may be of some use to someone! It took me hours to figure it all out. But it's up and running now.
I read and read and re-read the TomTom website looking for any info that would help but came up with nothing. A few hours later and the air thick with torrents of language I didn’t think I was capable of I discovered that I needed to download Home1 first and let the Go300 connect to the computer via Home1 before it would be recognisable by Home2. Okay…
On the website, though, Home1 is listed as being the version you use if you have TomTom Navigator 6. It’s not even called ‘Home 1′. Confusing eh? Anyway, I downloaded that and from there found that I could get my new map onto my Go300. Once the map and other updates were installed and I had switched the thing off I then found that Home2 recognised it at last.
That had to be one of the most ridiculously long-winded things I’ve had to do on a computer, mainly because TomTom’s confusing advice on their website made the whole process so damn difficult. Perhaps they hoped I’d give up and buy a new one? Tsk.
Posted on Jul 28, 2008
I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger.
Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that.
This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me.
How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.
Posted on Mar 19, 2009
SOURCE: It says "no maps found"
I had the same problem before on a TomTom GO 730. The free internal memory was too small to hold the updated map so installation failed (the download to PC was OK, the message is misleading).
It's a TomTom software bug to not check on the available free memory properly before the update process is started.
My TomTom device required a new software install from scratch. Remove any excess MP3 or unused voices before you retry the update.
Posted on Feb 06, 2010
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