My wife and I both have the same phone - Palm Treo 755p. After a few months, my wife was unable to adjust the volume (ringer volume or speaker volume) on her phone. I thought it was kind of funny until the same thing happened on my phone!
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users.dat is created in your named profile directory on the drive in the Palm folder. If it is missing, your computer can't sync properly to the device. Do a backup of your device using the palm desktop, this should recreate the file in your profile folder on the machine.
This may resolve the problem. My Treo 755 stopped hotsync some time ago and then I noticed that the volume control side buttons had no effect. On suggestion from this site, I removed the battery for several minutes and then reinstalled it and the phone has returned to normal activity, hotsync-ing the first time and volume buttons working fine.
mayb you can try to do a hard reset.
Take out your battery press and hold end call button ( don't release ) then put in your batery wait the loading finished and change to other screen then you release your from the end call button you pressing just now.If still can't work,no choice need to go back to you service center .
You can use a FREE program for the palm OS called minitones, you can yahoo or google it, which will allow you to convert mp3s you have on your SD card or on the phone to a ringtone that you can assign to a contact. minitones.prc