EdgeStar 70 Pint Portable Energy Star Dehumidifier - Dep700ew Logo
Darlwyn Seal Posted on Sep 11, 2014

How to get direct drain option to actually work on my Edgestar DEP700EW dehumidifier?

Edgestar DEP700EW dehumidifier is filling the bucket even though the direct drain option is attached. It was working fine for about 2 weeks, but now the bucket fills up every day, and I have to empty it manually. How do I get the direct drain option to work again? I have the hose connected to the connector very tight but water still ends up in the water bucket.

  • Darlwyn Seal
    Darlwyn Seal Sep 16, 2014

    I brought the unit out of my crawl space so I could see what is going on a little better. It turns out that most of the water is going through the drain hose, but is also coming out of another port inside the unit and into the bucket even with the drain kit attached. I contacted Edgestar, and they had absolutely no idea why water would be coming from both places. They suggested bringing it to a repair shop, but could not recommend a repair shop to me.

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Why would the system keep running, all the time, filling up bucket, then leaking onto floor? What is my next step?

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