Dolphin pool cleaner won't go up to top of the pool , only half way up the wall

Maytronics-Dolphin pool cleaner, Dolphin Diagnostic ...

? 3:44
www.youtube.com/watch?v=-x8hwghv8BE
Apr 4, 2012 - Uploaded by Swimming Pool Tips, Reviews & How To -MrDgvb1 Maytronics-Dolphin pool cleaner, Dolphin Diagnostic ... Solar Breeze: The Robotic Solar-Powered Pool Cleaner Review: http://youtu.be/jzWfClbOnIc ... Pentair Kreepy Krauly Legend Review, Troubleshooting & Tips:

Need help my dolphin diagnostic won't go up the walls, stays in same general area, and at times back roller is on the floor while the top one lifts. I have a new filter bag but don't have the bag clips, impeler moving freely no debris and feels like good strong suction. Drive pulley and guide wheel bearings intact and moving freely as well as the wheel tube assembly. Moving speed looks pretty normal in comparison to my deluxe 4 unit. It seems like a bouyancy issue but can't figure out what exactly. I am beginning to suspect the bottom lid assembly. It is one like I have never seen before and am not sure if it's missing a piece to create adequate suction. This lid has two flaps with no resistance spring clips as I have seen on line anywhere. They close when upright. There is no other one I can see online to compare it to. The silica sand bag busted and I removed all the debris, added silicone and closed it back up. I have a plaster pool and its use is in warm 80 -88 F weather, no algea. I will try removing the 8 oz floats or possiblle weights, but not sure what type and where to attach? Unit is in excellent condition with apparent very little use and I purchased on a thrift shop for $10. Would be awesome if I got it going HELP! Any recommendations on what it could be? The model serial number on the casing and motor is 80407 AS13. 6H Diagnostic DC

If you need one for the dynamic model it is here.

Of not pick your model from the list and go to more info...from there you can select the manual.

You can also explore the Maytronics website for additional info or try our FAQ section at www.arrowpools.net.

John

There are several things that could cause this problem with these automatic pool cleaners. Try the solutions below.
1. Your pool cleaner might be too heavy. To correct, empty and wash the filter bag and add floats if necessary.
2. There may be too much algae growth on the walls that is preventing traction. Brush the walls prior to vacuuming if you have excessive algae growth.
3. The water temperature could be too low. Make sure pool water temp is at least 65 degrees.
4. Make sure there is not water inside the handle.
5. Make sure the brushes are not worn. You might have to have them replaced if they are worn.
6. Pool cleaner might be too light. Remove handle floats and attach 8 oz. weight to bottom inlet cover if necessary.
7. Debris could be caught in impeller.

There are several problems that could make these automatic pool cleaners fail to climb the walls. The cleaner could be too heavy. Empty and wash the filter bag and add floats if necessary. If there are excessive amounts of algae on the wall, you will need to brush the walls first. The algae can prevent the cleaner from climbing. Make sure that the temp is at least 65 degrees in the pool. Make sure that there is no water in the handle and that the bushes arent worn. If the cleaner is too light, add weights. Make sure there is nothing caught in the impeller.

There are several problems that could make these automatic pool cleaners fail to climb the walls. The cleaner could be too heavy. Empty and wash the filter bag and add floats if necessary. Make sure there is no water in the handle and that the brushes arent worn. If the cleaner is too light, add weights. If there are excessive amounts of algae on the wall, you will need to brush the walls first. The algae can prevent the cleaner from climbing. Make sure that the temp is at least 65 degrees in the pool. Make sure there is nothing caught in the impeller.

Yes...a set of climbing rings will probably need to be installed. To have it done under 'warranty' for a newly purchased unit contact Maytronics directly or use our dolphin serice button found at www.arrowpools.net.

If the dolphin is falling backward when it meets the water line, there is an easy fix. The automatic pool cleaners often have this problem. The easiest solution is to remove the handle floats and attach an 8 oz weight to the bottom inlet cover.

Try the US distributor for trouble shooting at:

www.maytronicsus.com

There may be moisture building up inside the motor housing. Try to Open it. http://www.i-love-my-aquabot-automatic-pool-cleaner.com/Maytronics-Dolphin-Repair.html

Then make sure no moisture accumulated in the circuits. Mine got the same problem.. after running trouble free for several years it suddenly stop running after the first few minutes..when i opened it a lot of moisture in the circuit. I tot it was toasted. so i took my hair blower and sealed it back and replace the moisture absober (it was soaked).. after first run it would run only the SELF TEST mode.. i tried several method to make it run all the way to the main program.. the solution.. start it and make sure it will not tilt in the first 10 minutes before you let i run sideways to the walls, this makes the program run back to normal.