Question about HP Color LaserJet 2600n Printer

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HP 2600n can't cancel the last document

There is one print job in the queue that won't cancel. Can't cancel using the normal dialog box that shows the jobs in the queue, and can't delete the corresponding files directly from the Printers file under ..\system32\spool.

Ojichan

Posted by Ojichan on

  • 4 more comments 
  • Anonymous Aug 25, 2008

    HP 2600n can't cancel the last document

  • Anonymous Feb 24, 2009

    I also have this problem!

  • Anonymous Mar 14, 2014

    C6200 won't let me cancel document in queue

  • Anonymous Mar 14, 2014

    photosmart C6200 won't cancel print job in queue

  • Anonymous Mar 22, 2014

    24 jobs in queue printer offline wont print

  • Anonymous Mar 29, 2014

    Print job failed, control panel printer info simply says "error", now have 2 documents in queue

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4 Answers

Anonymous

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SOLUTION!! We have had a 2600n and a 1022n with the same problem as this. Changing the print processor to "RAW" and/or from ZIMFprint to WinPrint did no good in our situation (though I hear it works for Vista clients). We played around with it for several days, researching, testing, trying different methods, and FINALLY - FINALLY! - came across something that worked in both of our situations....

Hopefully, this will work for you as well: On the machine/server where the printer is installed (whether as TCP/IP or otherwise) -- In the printer properties, under the "Ports" tab, you should UNTICK THE BOX for "Enable bidirectional support" -- in other words, you need to disable bidirectional support.


(In case you're wondering, I cannot take credit for this -- I finally found this fix at the following location: http://forums.whirlpool.net.au/forum-replies.cfm?t=916989 ) :)

Posted on Apr 10, 2008

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Anonymous

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Just stop and restart the printer pool service through administrative tools -> services.

Posted on Nov 11, 2007

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Anonymous

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I've been having the same issue!
The print spooler has to be stopped, then you can flush out the print jobs within the %systemroot%\system32\spool\printers directory.
If you get tired of doing this manually you can so like me and just make a batch file that you can execute.
Mine has the following code:

sc \\printservername stop spooler
del \\printservername\c$\WINDOWS\system32\spool\PRINTERS\*.shd
del \\printservername\c$\WINDOWS\system32\spool\PRINTERS\*.shd
sc \\printservername start spooler

I have it saved to my desktop as 'Flush Stuck Print Jobsd.bat'

Would be nice to automate this job - but this will do for the moment

Good luck everyone!
Sidders

Posted on Feb 27, 2009

Anonymous

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Try turning the printer off and on (switch on back of 2600n)

Posted on Jul 11, 2009

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1 Answer

Delete a print queue


  1. Click Start, and then click Run.
  2. In the Open box, type control printers, and then click OK.
  3. Right-click the icon for your printer, and then click Open.
    • To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
    • To cancel all print jobs, click Cancel All Documents on the Printer menu.

Jan 11, 2015 | Office Equipment & Supplies

1 Answer

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

2 Answers

I cannot cancel a job in my printer


Hi, if showing, right click printer icon on bottom of screen. Menu if showing, click jobs waiting.

Right click on the work you wish to cancel, menu click delete, that should clear the box of the print job.

Alternative. Click Start/Printers & Devices/Right Click Default Printer/Click Properties/Click See Whats printing/Right click print job menu/Click dropdown Delete.

Mar 24, 2011 | Dell 1700 Laser Printer

1 Answer

Cannot cancel document from queue


I'm going to assume you're using XP. I've not seen this problem yet with Vista or Windows 7, which handle the print queue differently. Sometimes the print queue gets corrupted, and a job gets "stuck" and you can't delete it. You can get rid of it this way:

  1. Click "Start" on the task bar, then "Run...".
  2. In the "Run" dialog box, type "cmd" (without the quotes) and enter.
  3. Enter the following commands as shown in the cmd.exe window that opens:
  • net stop spooler
  • del %systemroot%\system32\spool\printers\*.shd
  • del %systemroot%\system32\spool\printers\*.spl
  • net start spooler
  • exit
These steps delete the corrupted print queue, so the ghost print job will be gone. (In the commands above, "%systemroot%" is an environment variable that is filled in for you by Windows. Type it as shown.)

Microsoft has a knowledge base article which suggests using notepad to put these steps into a command file, a text file with a ".cmd" extension. Then you can just type the filename in the Run... dialog box and do less typing. This is handy if you find you need to clear the queue this way more than once in a while.

Feb 17, 2011 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

How can I stop the printer,it keeps on printing


This is very little info to go on, but this is probably caused by a corrupted print job in your print queue. Power down and disconnect the printer. Go to the printer folder and double click on the printer icon. If you see a print job listed i the queue, make sure the title bar of the dialog box says "offline". If not, go to file, select use printer offline, and then right click on the print job and selet delete. If the job does not go away after a few tries, reboot the computer with the printer disconnected and try again after reboot if the job is still listed. Another way would be to try pressing the cancel button on the printer if you already haven't. More information would make it easier to give you more accurate info..

Sep 29, 2010 | Office Equipment & Supplies

2 Answers

Cancelled a job and it stays in queue


Cancel all the documents in the print queue, (just do it whether they are actually deleted or not), press "cancel" on button the printer and restart your system and also the printer. If possible, please leave the printer switched off for few minutes and don't forget to use the "Power" button to turn if off or on. This will help your printer to restart new print job, all the jobs on the print queue will be deleted/cleared. Good luck, Thanks for using FixYa.

Jun 08, 2010 | HP DeskJet 5550 InkJet Printer

1 Answer

The printer turns itself on autamaticcally and wont stop printing


You need to cancel all pending print jobs on the queue. If you see the printer's icon on your System Tray, lower right corner of your computer, right click it and choose Cancel Print Jobs. Or you can double click it so that it will show you the current printing job or those in queue. Select and delete them. If this does not cancel the pending print jobs, disconnect your printers power cord and shutdown the computer. After like 10 minutes, turn the printer and computer back again.

Dec 01, 2009 | Dell Office Equipment & Supplies

1 Answer

Printer will not cancel print job


Sounds like the printer spool is frozen.

Assuming you're using WinXP and logged in as an administrator (or with admin permissions)

START
Control Panel
Administrative Tools
Services

Locate the "Print Spooler"
Right click on this and choose "restart"

This will restart the print queue and will probably try to print the job again or delete it properly. If it tries to restart, just right click on the printer job and choose cancel again..

You may need to repeat but that should at least get you back up and running with other print jobs again.

Jan 25, 2009 | HP PSC 1410v All-in-One Printer

2 Answers

Can't cancel documents in the queue


Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo

Nov 22, 2008 | Office Equipment & Supplies

1 Answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Nov 19, 2008 | Lexmark Office Equipment & Supplies

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