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I pressed the reset button - as recommended for the cartridge to be detected and ..miracle: the cartridge problem vanished as well as the error 5010 message!!!!!!!! I printed a document with no problem...
Hope this has helped you...
Thanks...
Error Code 5010: Canon recommends resetting the machine. Unplug the power cord for 10 seconds. Then press the power button to turn the printer back on. Wait until the device has completed its cycling process before submitting another job request.
5010 is a scanner error, either worn out scan lamp or sensors. Canon only replaces the entire scan assembly, if you like I can get part number and price.
Unfortunately, you will need to send in your printer for repair or replacement to fix this issue. There is nothing that you can personally do to repair this. I recommend calling canon support and asking them about the repair.
You can reach Canon support by calling 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).:
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