Felt pad is all coated in dried gummy ink
SOURCE: ink build up under cartridge
Hi,
if u look at the back of the unit there is a back door which u can take out .
or u can open the front access door [ from where u insert the cartridge ] , in case u r not able to clean it from there .
u might need to get the unit serviced ,for that either contact HP customer care at 1800 474 6836 or on-site Repair Center at 800-633-3600.
Thanks
SOURCE: I keep getting an error
CAUTION:
Do not touch the copper electrical contacts or the ink nozzles.
Figure 3: Copper electrical contacts and ink nozzles
1 - Copper electrical contacts
2 - Ink nozzles
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01423559&tmp_task=solveCategory&lc=en&dlc=en&cc=ca&lang=en&product=391182
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