Question about Sony KDF-E60A20 60 in. LCD HDTV

6 Answers

Unexpected lamp shutdown


Hello,

When I turn on my tv, the fans kick in, the video comes up and then the audio turns on. Everything kosher...except the video is about half the normal brightness.

After about 10 seconds the audio and video go blank. The green power LED stays illuminated, then after approx. 15-20 seconds the video and audio come back online.

This is a repeated cycle, over and over.


Any hellp that you can provide would be greatly appreciated.

-D.A.R

Posted by DRinger on

  • 3 more comments 
  • Anonymous Nov 22, 2007

    I have the exact same problem. Contacted sony, but no help. Told me to contact repair service. No football and today is thanksgiving !

  • Anonymous Feb 11, 2008

    I have the same problem - it just started happening yesterday - stays on for about 30 seconds and shuts down - both audio and video - and stays off for about 20 to 30 secnods and does this over and over

  • Anonymous Jul 10, 2008

    WATCHING TV EXCELLENT PICTURE WONDERFUL HIGH DEFINITION XBOX EVERYTHING GOOD , THEN I LOOSE PICTURE AND SOUND AT THE SAME TIME. THE GREEN LIGHT STAYS ON, ABOUT 30 TO 45 SECONDS LATER THE PICTURE AND AUDIO COME BACK . PROCESS STARTED ONLY 4 TIMES IN A ROW THE FIRST TIME AND IS NOW GETTING PROGRESSIVELY WORSE. I LOVE MY TV AND REALLY NEED A SOLUTION

  • allpanther Jul 14, 2008

    Hello,

    When I turn on my tv, the fans kick in, the video comes up and then the audio turns on. Everything kosher...except the video is about half the normal brightness.

    After about 10 seconds the audio and video go blank. The green power LED stays illuminated, then after approx. 15-20 seconds the video and audio come back online.
    This is a repeated cycle, over and over.

    Any hellp that you can provide would be greatly appreciated.


    Big Bunn

  • mteeden Oct 11, 2008

    Same problem... TV is at Sony Auth repairer, they want to replace balast and bulb all in all your looking at 800 dollars parts & labor, I'm worried that that they are jacking for parts and its just a bulb...any advice...

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6 Answers

Anonymous

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I pulled the bulb and noticed dust clogging the vents in the bulb itself i carefully cleaned everything . with an air duster, TV is now staying on with no problems. the overheating did hurt the brightness of the picture so i think this an excellent "get u by until u get a new bulb ". it might be a good idea to preserve the life of the bulb to clean it seasonal to prevent overheating and shutting off.

Posted on Jul 10, 2008

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Anonymous

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Had the same problem. thanks for the advice. cleaned lamp...works fine now.

serviceman wanted $200 just to come out and look at it.

3 screws and a can of air... all fixed!

Posted on Apr 15, 2008

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Rustedrider

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Remove the lower front panel by removing the 2 large round screw heads at the lower back corners, one on each side. Remove the retaining screw on the right side of the metal horizontal retaining strip in front of the bulb holder, remove bulb retaining screw in the upper left corner of the bulb holder. Pull the bulb holder out towards you and check for dust build up on the top screen on the bulb casing, if there is an abundance of dust it will restrict the airflow across the face of the bulb which causes it to heat up and turn off. Once the dust has been cleaned your bulb should now work as it should without a problem.

Posted on Mar 13, 2008

Anonymous

I had the same problem.
Replaced the lamp using the instructions in the users manual that came with the TV.
It performs like new.

Posted on Feb 18, 2008

Anonymous

I had the same problem.
I fixed it by replacing the lamp.
Works like new.
The instructions for replacing the lamp are in the user manual that came with the TV.

Posted on Feb 18, 2008

Anonymous

TRY REPLACING THE BALLAST POWER SUPPLY FOR THE LAMP-THIS WILL HAVE TO BE CHECKED FIRST BY A SERVICE TECH TO VERIFY WHETHER THE LAMP DRIVE VOLTAGE IS SUFFICENT. IF NOT SUSPECT A BAD BALLAST POWER SUPPLY. ALSO COULD JUST A DEFECTIVE LAMP. AAA ELEC

Posted on Nov 10, 2007

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