Question about Hotpoint Refrigerators

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Is it ok to sell a new faulty fridge through a large retail outlet

Hotpoint put into a retail outlet a fridge which required a modification. They did not recall these fridges but waited till they broke down. The retailer sold this fridge which then breaks down customer complains . Engineer is sent out with modification. Everytime retail customer goes away on her return she has to throw away all the rotted food. This has now gone on since July 2013.

Posted by John Elliott on

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J Rosado

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  • 1,183 Answers

Complaints should be made known to consummer affairs by every customer involved.

Posted on Aug 24, 2017

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5 Related Answers

Anonymous

  • 55 Answers

SOURCE: Fridge smells

Are there any drip channels in the back or bottom of the interior of the unit that may be clogged? These channels collect condensate and feed them to a pan under most refrigerators. I assume you have removed bottom food storage drawers and cleaned inside. Also try open box of baking soda which absorbs odors.

Posted on Feb 27, 2008

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James Helmer

  • 828 Answers

SOURCE: ffa70 hotpoint fridge freezer

Adjust the temperature control for the freezer to a normal setting. Fast freeze is only for when new products are put in that need to be frozen. This locks the system into a continuous run mode and could be responsible for the freezing condition in the refrigerator section. Check the temperatures with a thermometer as the sensor for the freezer temperature could be bad causing the light to come on.

Posted on May 18, 2008

douglas smith

  • 1462 Answers

SOURCE: Faulty Hotpoint Fridge Freezer

past rulings under the sale of goods act is that if product has lasted a year, then it is of merchantable quality - you are unlikely to get a full refund or free replacement even if you went to arbitration.
but what was wrong with it that your engineer deemed it to be uneconomic to repair?
remember that finding a good refrigeration technician is not easy

Posted on Nov 26, 2008

Anonymous

  • 40 Answers

SOURCE: frezzer works but the fridge does not keep any

If the appliance is nofrost and new keep the air outlets open do not put food infront of them.this can dramatically effect the performance.If it is an old appliance which runs for a while correctly but this happens check the flap is functioning correctly.You can do it by open the fridge door press the door switch button put your hand to the air outlet if it air comes after a while it funcitons if not that means flap is malfunctioned or blocked.empty the appliance leave doors open for 12 hrs. restart if not function no way change it.

Posted on Jun 30, 2009

mgprice

Mike Price

  • 744 Answers

SOURCE: Food freezing in Hotpoint refridgerator

Hello, Your problem is going to be with your cold control/Thermostat this can be located in the control console inside the refridgerator. This part needs to be replaced, the part number is WR9X10042 Good Luck!! if you have any other questions or concerns please feel free to comment again. Mike

Posted on Jul 24, 2009

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