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Fitbit troubleshooting when synced, still shows steps and calories from previous day, but mileage is correct.

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Steps do not reset at end of day


Try to perform a reset of the Fitbit. Follow
How do restart my tracker

When does my tracker reset and what happens to the previous day data

Your tracker resets your data to zero each night at midnight. For most trackers, your minute-to-minute data will be stored in your tracker for up to seven days without syncing. If you have a Fitbit Alta™ your minute-to-minute data is stored for up to five days. A daily summary of your activity is stored for up to 30 days.
Keep in mind that your calorie burn estimate will begin each night at midnight, so if you're up late and moving around, your tracker will adjust your calorie burn accordingly. Even if you are asleep at midnight, you will still see that you've burned some calories upon waking up in the morning. This is because you still burn calories even if you are sedentary or sleeping. Fitbit calculates your calorie burn based on information about your age, gender, height and weight.

Apr 16, 2016 | Fitbit Flex Wireless Activity Tracker...

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How do I delete my info form the FitBit flex? I want to return my new flex to buy a FitBit Surge.


HOW DO I DELETE PROFILE DATA FROM MY TRACKER? Fitbit uses your height, weight, and age measurements to properly calculate your stride length (which helps determine your distance), calorie burn, and active minutes.

To delete your profile measurements from your tracker, the tracker must be set up to a different account. Once a tracker is set up to a different account, it will automatically unlink itself from the dashboard and all of the tracker's stored data will be permanently deleted from the tracker. You can find instructions on how to create a new account in the following articles:

May 14, 2015 | Fitbit Flex Wireless Activity & Sleep...

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How do i connect my fitbit device to my verizon tablet.


Syncing Your Data

  • The Tracker will upload your data every 15 minutes provided you are within range of any plugged in base station (about 15 feet for direct line of sight), the computer is on and not in sleep or hibernate mode, the software is installed and running, and you have an active internet connection.
  • While out of range, the Tracker will look for a base station every minute until it syncs your data, after which it will wait 15 minutes before searching again.
  • You can see when the last successful sync occurred by viewing your main page at www.fitbit.com. Near your profile picture, you will see Synced with a time and date of your last sync.
  • If you want to force the Tracker to upload its data, place the Tracker on the base station.
  • While we recommend you sync your data regularly, the Tracker has the ability to store 7 days' worth of detailed, minute by minute data. It will store summary data (calories, distance, and steps) for the trailing 30 days. If you wait longer than 7 days before syncing, you will not see your minute by minute graphs (except on the most recent 7 days).
  • Your Tracker is able to sync from multiple computers, as long as each computer has the Fitbit software installed and a working base station is plugged in. You don't need to physically connect the devices. Simply down load the app and upload your info.

Sep 17, 2014 | Fitbit Ultra Tracker

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