Motorola Mobility Elite Flip HZ720 Bluetooth Headset - Silver Original OEM 8950 Logo
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bruce Kaye Posted on Sep 02, 2014
Answered by a Fixya Expert

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Troubleshooting Can't get unit to remain connected to my phone. Worked fine at first but now not at all. I have a Samsung Brightside. And it does work with another bluetooth I have but I'd rather not use that one. How do I get it to stay connected?

1 Answer

  • Official Brand Answer 3,100 Answers
  • Posted on Sep 02, 2014
Motorola Mobility
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Bruce-

Are you closing the boom on the headset? Have you tried removing the device by unpairing it and then repair it?

Mark
Motorola Support

  • bruce Kaye
    bruce Kaye Sep 03, 2014

    I do close the boom when it's not in use. But when I first got it it would reconnect with the phone no problem. I've tried resetting it as per manufactures instructions a few times and unpairing and repairing it. It will reconnect but disconnects with in a few seconds.

  • Motorola Mobility
    Motorola Mobility Sep 03, 2014

    Has there been any updates on your phone about the phone it stopped working? Do you have other Bluetooth devices connected at the same time? Do Bluetooth devices work? Is you phone connected on WiFi or mobile data at the time you try to use headset? Mark

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1 Related Answer

Anonymous

  • 1 Answer
  • Posted on Apr 11, 2010

SOURCE: No audio from computer to Motorola S805 Headset

I posted this problem a long time ago. I updated to Windows 7 and my headphones immediately worked flawlessly!!

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