Lg tromm washing machine

SOURCE: LG TROMM WM 2077CW LE Error

An LE error is a locked rotor. The hall sensor on the stator part of the motor is not sensing the rotor part of the motor is turning. So the short version is you need a new stator(which has the sensor on it or just the sensor) replaced which should have a 5 year warranty on it so call LG for your nearest authorized service center

SOURCE: LG Washer

I had the same error code along with the drum "freezing" up. The first unit that was delivered 2 years ago leaked water from the detergent compartment and they sent a second unit. I have only had this unit for 2 years and I am very disappointed in the LG product. LG was no help on the phone and I the only people that could service it were 45min away from were I live. I took the advice of a posting on this website that it could be a part called the sensor assembly (#6501KW2002A) and ordered it from an online electronics store (www.mcminone.com). To get to the sensor assembly, you first unplug and take off the back plate that has 4 small screws. Next, unscrew the big bolt in the middle and take off the hubcap looking part the bolt was securing. Next unclip the two sets of wires on the bottom of the circle you are looking at (the set of wires to the right are connected to the sensor assembly you want to replace). Next you will unscrew the 6 or so smaller bolts to take off the circular piece that the sensor assembly is snapped to. Take it off, unclip the old sensor assembly and clip on the new one – and reassemble. This worked perfectly for me and the part only cost $18 bucks plus shipping. When working, this product works well but I will not be purchasing any LG products in the future.

SOURCE: LG Tromm Washer

What is the mater with us that we are accepting this outrageous product flaw?

Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!

What in the world are we thinking when we allow ourselves to be forced to jump through these ridiculous hoops just do do laundry!?

I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!

New government regulations for new water efficiency washing machines has my family’s clothing smelling like a stinking, rancid, moldy basement! This is absolutely absurd! I have been told to change laundry detergent, run hot bleach water through my washer and, get this; my washing machine is 1 year old and my clothes smell filthy!!! The mold and mildew from these nasty machines have wreaked havoc through skin rashes and allergies in my children!

I paid $1,000.000 for this da*ned washing machine and THIS is what is being sold to the public under the disguise of efficiency!!?? I have been on the phone about this problem. I have, over the past 3 months, with a technician on the phone, been instructed to do the following:

*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate that you have to use a screwdriver to remove screws to get to it EVERY TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!

NONE of this fixed my problem of filthy, wet, stinking, rancid clothing that has endangered my family's health! I even washed my children's clothing out by hand in the bathtub and put them in the washer just to rinse and spin and they STILL smelled horrific.

Finally, at the end of my rope, I returned to the appliance store from which I purchased this machine and they have told me that they cannot accept a return. They will not accept a return and I have to deal directly with GE. I HAVE dealt with GE up until the final straw when I they told me I needed a new pump, but so sorry, your warranty JUST expired 3 days ago!!!

Furthermore, my pump was fine. I did NOT need a new pump and have now been told that I cannot return the new, unused pump that cost me another $183.00. I have now been told that this is a problem with ALL front loading washing machines and I should do the following:

*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine

*Finally, I have now been informed that I cannot use fabric softener in the machine even though there is a fabric softener dispenser right in the machine because the new front loading machines cannot handle fabric softener!!

Furthermore, I was told that this is new technology and since it is so new, no one really knew these kinds of problems were going to manifest themselves and I just need to try to work with these problems because it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.

Are you kidding me??

Now I have a $1000.00 piece of junk that the appliance companies are pawning off on unsuspecting consumers and hiding their horrible designs by blaming the government.

So, now this is what I want!

I want the legislature to force manufacturers to properly inform the public of these problems and those who did NOT inform consumers of these issues, COMPENSATE their customers for the $$$$$ it has cost us and the misery and frustration caused by THEIR neglect by NOT informing the consumers of these issues. I want this to be retroactive BACK to at least the year 2005. Furthermore, I want compensated for the cost of buying a top loading washing machine in an effort to keep our families away from the mold and mildew and filthy mess this has caused! Finally, I want manufacturers to own up to the fact that they disregarded the health and safety of consumers in their efforts to profit as much as possible while touting efficiency.

Now I have heard that they have a new 'product' they can sell to us to inhibit the stench of mold and mildew. This is absolutely unacceptable!

This is outrageous and we need to speak out about this and make sure our voices are heard!

SOURCE: LG Tromm WM2277HW will not spin both directions, LE error.

Short answer: The post+images by “chem-prof” on Jan 10, 2008 and the post with part instruction by “wolfster” on Dec 04, 2007 solved the problem!!! You guys are the best!!!

Long answer: We purchased the LG WM2277HW three and a half years ago. We have been VERY happy with the results. Last Thursday we got the LE error code after placing a single sofa cover in for a quick cycle. I’m not sure if this is what caused the part to go bad or it’s just the fact that this part might have a “time limit” so LG can make more money on service… (sounds like my Volvo!!!). Anyways, after freaking out for five very long minutes, I Googled the phrase “LG Tromm WM2277HW will not spin” and got directly to this page (WAHOO, FixYa.com!!! You guys are great too!!!). Read the instructions posted by “chem-prof” and “wolfster”. Following “wolfster” I went to download the user manual and exploded diagram from http://136.166.4.200/contents/Laundry/WM2277.htm, then I went to http://www.mcminone.com/ and typed “P/N 6501KW2002A” in the search. Got the “sensor assembly” part for $17.50 + $22.50 (2nd day air UPS). Make sure to note “Please send me a UPS tracking info” in the comments field. Got the UPS tracing e-mail from mcminone.com and waited…. Tuesday was my delivery day (Ohio to Florida). On 5pm got the part by UPS. At 5:15pm it was all assembled and first cycle was started to run!!! Now it’s my 3rd cycle and the baby LG WM2277HW is spinning like usual!!!
OK, now let me tell you, the images by chem-prof are great, but I found that if you take the three screws that attach the electric cords to the drambase it will actually make your life easier and it you will not need to disconnect one of the cords/plug, only the small one that attaches to the “sensor assembly”. See my image for the process:
A. Take off the 4 screws for the metal covering
B. Take center large screw (#2 on my list, it was a mistake…), this will not be as easy unless you have someone else to hold the dram from the front… but it’s doable after all, I did it!
C. Take off the magnets covering, this may require some shifting left and right, while pulling to the back (placing it back is not that easy, indeed watch your fingers when placing it back!)
D. Disconnect the cords attachment screws (#1 on my list)
E. Take the 6 screws of the motor (looks like a circle with orange cords around it!) (#3) and place the motor on a towel on the floor
F. Take off the plastic part (“sensor assembly”) from the motor
G. Place the new plastic part (“sensor assembly”) on the motor
-- Redo steps E to A backwards… voualla! You’re done!
H. Take your wife and the kids to a fancy restaurant for all the $$$ you saved!

SOURCE: LG Tromm washer WM2077CW reading code LE

LE means "Overload in Motor" Unplug the washer, remove clothes, wait 15 minutes for motor to cool down. try again. If problem persists you'll need a certified technician.