Question about Rand Mcnally IntelliRoute TND 720 GPS receiver
Can this be fixed
My tnd 720 after updated the maps comes up with system file error and wont do diagnostic or repair
Posted on Apr 19, 2015
Trevor - We are not clear when you say "won't do a Diagnostics and repair." Does the device not connect to the computer? Does the dock not launch? Does the D&R option not display? We need more specific details to provide an answer. We suggest calling the support desk on Monday morning so an agent can assist you.
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The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.
Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
[email protected]
Posted on Mar 31, 2015
that only works if it shows up in the dock software mine of course is not and system file missing error
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SOURCE: The TND 500 displays "Fatal Application Error" and
You have a few corrupted files internally. This is a message that might be
misleading. Contact Rand Support to Thanks, Rand Lead Beta Tester
obtain a new update SD Card to upgrade you to the new version and maps. The update SD Card will not remove your user
data. Be sure to have your serial number handy,
(back side, bottom right).
Mark,
Posted on Nov 05, 2010
SOURCE: trying to install the rand
1. Make sure the TND 500 is turned on.
2. Connect the USB cable provided in the box to connect to your computer.
3. Go to your start menu, click on computer.
4. You should see two external drives if if is a T5B and one external drive if it is a T5C.
The external drives will not show up on the desktop. It is an external device just like an external hard drive. If you cannot see the external device, can you see other devices connected to the same USB port? If not, then it suggests the USB port is bad.
You can most certainly E-Mail me at [email protected] for futher technical support.
Thanks,
Mark
Posted on Nov 05, 2010
SOURCE: how do i take off
Rand is working on this. A new version may be available soon that addresses this issue.
Thanks,
Mark
Posted on Nov 05, 2010
SOURCE: rand mcnally tnd 710 not turn on
If it is more than a few years old then the battery is a real possibility as the problem.
Posted on Apr 20, 2012
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You have a few corrupted files internally. This is a message that might be
misleading. Contact Rand Support to
obtain a new update SD Card to upgrade you to the new version and maps. The update SD Card will not remove your user
data. Be sure to have your serial number handy,
(back side, bottom right).
Thanks,
Mark,
Rand Lead Beta Tester
Oct 03, 2010 | Rand Mcnally TND 500 Car GPS Receiver
The download did not go correctly. You have a unit that is
missing or has incomplete files. Contact Rand Support and they will send you an
update card. It will not delete your user data and it will upgrade you to the
current version and with new maps. Be sure to have the serial number off the
back of the TND (bottom right) handy.Thanks Mark, Rand Lead Beta Tester
Aug 22, 2010 | Rand Mcnally TND 500 Car GPS Receiver
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