Question about Rand Mcnally IntelliRoute TND 720 GPS receiver

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My rand mcnally 720 tnd said files missing now after connecting to pc its froze at connected

Can this be fixed

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2 Answers

Trevor Senclair

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My tnd 720 after updated the maps comes up with system file error and wont do diagnostic or repair

Posted on Apr 19, 2015

  • Rand Mcnally
    Rand Mcnally Apr 19, 2015

    Trevor - We are not clear when you say "won't do a Diagnostics and repair." Does the device not connect to the computer? Does the dock not launch? Does the D&R option not display? We need more specific details to provide an answer. We suggest calling the support desk on Monday morning so an agent can assist you.

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Rand Mcnally

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The answer to this question and many others can be found in the FAQ section on our support page at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.
To correct the issue please perform a Diagnostics & Repair using the Rand McNally Dock. Step by step instructions can be found at - http://www.randmcnally.com/support/s/diagnose-and-repair
If the Rand McNally Dock does not find an issue with any files, the repair fails, or the Diagnostics & Repair does resolve your issue, please call technical support for additional assistance.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
[email protected]

Posted on Mar 31, 2015

  • Trevor Senclair
    Trevor Senclair Apr 19, 2015

    that only works if it shows up in the dock software mine of course is not and system file missing error

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4 Related Answers

Anonymous

  • 13 Answers

SOURCE: The TND 500 displays "Fatal Application Error" and

You have a few corrupted files internally. This is a message that might be misleading. Contact Rand Support to
obtain a new update SD Card to upgrade you to the new version and maps. The update SD Card will not remove your user
data. Be sure to have your serial number handy,
(back side, bottom right).


Thanks,

Mark,


Rand Lead Beta Tester

Posted on Nov 05, 2010

Anonymous

  • 13 Answers

SOURCE: trying to install the rand

1. Make sure the TND 500 is turned on.
2. Connect the USB cable provided in the box to connect to your computer.
3. Go to your start menu, click on computer.
4. You should see two external drives if if is a T5B and one external drive if it is a T5C.

The external drives will not show up on the desktop. It is an external device just like an external hard drive. If you cannot see the external device, can you see other devices connected to the same USB port? If not, then it suggests the USB port is bad.

You can most certainly E-Mail me at [email protected] for futher technical support.

Thanks,
Mark

Posted on Nov 05, 2010

Anonymous

  • 13 Answers

SOURCE: how do i take off

Rand is working on this. A new version may be available soon that addresses this issue.

Thanks,
Mark

Posted on Nov 05, 2010

emissionwiz

Marvin

  • 85239 Answers

SOURCE: rand mcnally tnd 710 not turn on

If it is more than a few years old then the battery is a real possibility as the problem.

Posted on Apr 20, 2012

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