Why sre the home menu and back touch buttons not working on my huawei h866c tracfone

Here are some ways to fix such an issue:
Reboot your phone
This is the most common method to fix an unresponsive touch screen issue of your Huawei Y5p. Yes, rebooting your phone clears all processes running in the background and makes its memory free.
This process also makes the apps run smoothly. So, try rebooting your phone. This should fix your problem.
Not solved yet? No worries. You can try few more methods which we have mentioned below:
Boot into safe mode
Safe mode lets your Huawei Y5p boot to its original condition when your mobile was first switched on. Safe mode disables all third-party applications on your Android phone for a temporary basis.
You can get back to the original condition of your phone by just rebooting your device. Want to boot your Huawei Y5p into safe mode? Here's what you have to do:
Press and hold the Power Button > Menu will pop up > Press and hold the Power off symbol for 3 to 4 seconds > You'll see, "Reboot to safe mode" notification > Press Ok.
That's it. Now you are in safe mode. Check whether your touch screen works properly in safe mode or not.
If it's working well then you have a problem with some select third-party apps which you have recently installed on your phone. We suggest you uninstall those applications & reinstall them.
Factory Reset [ How to fix Huawei Y5p unresponsive touch screen isssue ]
You might have used this method previously for fixing some other issues related to your phone. With this method, all the data in your Huawei Y5p will be erased and your phone will be like a newly purchased device (PS: Just don't expect the same performance).
By Factory resetting your phone, all the data stored by third-party apps, and sometimes the setting of the device which was changed by such apps will be restored to default.
Before applying this method, remember that all data in your device will be permanently cleared. So back up your important files.
To factory reset your Huawei Y5p:
Open Settings > System > Advanced > Reset Options > Erase all data (factory reset) > Click on "Reset Phone."
In addition to this, you may be asked to enter your password at the end of this process & that's it. After performing a factory reset your phone's touch screen should have to work properly.


Regards,
Rachel Gomez

Just with the volume buttons or are you trying to use internal controls as well. If neither work, you may have a defective speaker.

i would try to master reset it and see if it sorts problem out

Resolution Steps App previously worked
If the app that is showing errors has previously worked and not been updated, follow these steps:

1. Think about the pattern of what you were doing when the device froze, and what programs were open in the background. Use the answers to focus on device functions or apps that are not working correctly.
   
   Note: If the problem is related to more than one specific app, see: Device is slow / freezes / restarts / or displays memory errors: Android
2. Check the docs for your device to see if there are any specific instructions for it
3. If the problem is related to contacts or an 'android.process.acore', back up your contacts:
   1. From the Home screen, press the Menu key.
   2. Touch Settings.
   3. Touch Accounts & sync.
   4. Turn off all synchronization to Google accounts and T-Mobile Contacts Backup.
   5. Return to the Home screen.
   6. Open the App menu.
   7. Touch Contacts or People.
   8. If there are any contacts listed, they are stored on your phone (because you turned off the ones synced). From the menu, export them to the SD card to save them.
4. Clear the app cache and data:
   1. From the Home screen, press the Menu key.
   2. Touch Settings.
   3. Touch Applications.
   4. Touch Manage Applications.
   5. Touch All.
   6. Select the application that is having issues.
      
      Note: For the following errors:
      • android.process.acore: Select Contacts storage.
      • android.process.mms: Select Messages.
      • com.google.process.gapps: Select Download Manager or Downloads (At the bottom of the list). Make sure the Downloads Manager is enabled. If it isn't, enable it before proceeding.
      • TWlauncher process com.sec.android.app: Select TWLauncher.
   7. Touch Clear data and Clear cache if they are available. This resets the app as if it was new, and may delete personal data stored in the app.
5. If you turned off sync, return to Accounts & sync and turn it back on. If necessary, import any contacts you exported to the SD card.
6. Uninstall all third-party party task managers, battery saver, or apps that close programs. For information, see Manage Applications: Manage memory on Android.
7. Restart the device.
8. Open the app to test if the problem happens again.
9. If the problem recurs, uninstall the app (if possible).
10. Wipe the cache partition to clear system memory.
    Note: To find steps for your device, search Support Community for: wipe cache [device name]
11. Open Play Store, and re-install or update the app.
12. Open the app to test if the problem happens again.
13. If the problem recurs:
    • If the error is with a pre-installed app or 'android.process.[name]', then follow Device is slow / freezes / restarts / or displays memory errors: Android.
    • If the error is with third-party apps, then contact the app developer. T-Mobile does not support third-party apps.

App never worked OR app received update and stopped working
If the app that is showing errors never worked OR was updated and then stopped working, then follow these steps:

• If the error is with a pre-installed app, then look for more content in your device space or user manual.
• If the error is with third-party apps, then contact the app developer. T-Mobile does not support third-party apps.

It sounds like a bad app or your phone memery is maxed out. If you push and hold the home butten then touch the task manager you can then swipe to the storage to see what ya got going on. Then you can look at your "ram" if that is maxed out or close to it big memory apps will mess up to. I hope this helps

Go to ur Gmail app. At bottom bring up account settings. Then click the Gmail account pull up the sync settings. Unchecked pacosa web photos. Then try again to delete pics. I had this issue... when u sync to pacosa ur pics send to ur Gmail n can't b erased. Hope I helps.

there should be a reset button under the battery inside the case.

I'd suggest deleting the app and re-installing it, you'd still have your account so you wouldn't lose anything. Worth a try (:

The easiest solution is to restore your ipod. This will erase everything on it and reset it back to factory defaults. You will need to sync when complete to copy your songs / apps / settings back over. Make sure you've synced recently before you try this procedure.

Press and hold the power button and the home button at the same time. Continue holding. Your ipod touch will power off. Wait a few seconds, and power it back on. Is it working now?

If not, turn your ipod back off then press and hold the Home button. Reconnect the USB cable to the ipod touch and your computer. When you reconnect the USB to ipod, the device should then power on.

Continue holding the Home button while it starts up. While starting up, you will see the Apple logo.

When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. Click OK and iTunes will restore your ipod to factory defaults and re-sync your data.

If this is helpful, please rate me accordingly. If not, let me know and I'll see if I can offer other suggestions.

Reinstall the apps by holding an icon until it wiggles then click the x button to delete it and then reinstall the app from the app store.