OKI C330dn Call Service fatal Error:980

paper jam is a main issue in printer when you clear the paper jam normally a tiny piece of paper falls into the printer and the printer get stuck again to clear the printer of tiny piece remove the toner and use a light blower and blow away the piece of paper this should be done only after removing the power and the usb from the printer after cleaning connect the power and the usb and restart your computer

It means a call to OKI will be necessary. Typically, fatal errors are related to internal ROM, or board components that effect the boot process of the printer. When it can't boot - you get this type of message.

Inside fixing unit are also thermoswitch and thermistor wich can burn out, but also the fixing lamp too. You must dissasemble it and by DVM test the circuits, if the circuit is opend on thermistor, that means that he is burnd out.

If you need oki data customer service number, then you can contact with us, okidata customer service 1877-778-8@9@[email protected] are always here with tech team for your help. For further Info Click:https://goo.gl/Ltis3S

i got that error on the first day i got my oki c5950 it was a result of a paper jam in the fuser unit, i removed the jamed paper but the error was still there, i contacted oki support and got a detailed explanation on how to fix this error with a patch file, so if u or anyone out there r still having that problem send me a mail on [email protected] and i will forward u the info.
good luck

The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

I had a paper jam and removed the jammed papers. The paper jam cleared and then the Fatal Error 980 appeared. OKI C5500 printer

Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

we have the same problem but with Oki c5500

From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.