Question about Oki Electric Industry C330dn Led Card Printer

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OKI C330dn Call Service fatal Error:980

Hello: After a paper jam, my OKI C330dn stopped working giving the message: Call Sevice, Fatal Error: 980. It has only 800 prints. Can anyone help me with instructions, pictures and a diagram to repair it? Thank you

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Air Bourne

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Try this one,

- Turn off the machine
- Press and hold "OK" and "Down Arrow" buttons
- Then turn ON the machine.

See if this works and resets the error 980.

Posted on Sep 11, 2018

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Ben Leitch

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That particular error indicates a fuser failure. Try turning off the printer and re-seating the fuser. If this does not clear the message then the fuser needs to be replaced. With such a low number of prints warranty should cover it.

Posted on Sep 19, 2014

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1 Related Answer

canontech

Canon tech CROATIA

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SOURCE: I have a OKI C6150 got a jam now I have a Fatal #980

Inside fixing unit are also thermoswitch and thermistor wich can burn out, but also the fixing lamp too. You must dissasemble it and by DVM test the circuits, if the circuit is opend on thermistor, that means that he is burnd out.

Posted on Jul 08, 2010

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3 Answers

I have am Oki Data C6100 and I just got a 980: FATAL ERROR message. I replaced the fuser about a month ago and now it is showing up again. Last Wed I had a paper jam several times. I took out the jammed...


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Error message: Service Call 980 - Fatal Error


It means a call to OKI will be necessary. Typically, fatal errors are related to internal ROM, or board components that effect the boot process of the printer. When it can't boot - you get this type of message.

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I have a OKI C6150 got a jam now I have a Fatal #980


Inside fixing unit are also thermoswitch and thermistor wich can burn out, but also the fixing lamp too. You must dissasemble it and by DVM test the circuits, if the circuit is opend on thermistor, that means that he is burnd out.

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good luck

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The error means that the media is wrapped around the heat roller of the fuser. The only way to reset this error is to replace the fuser unit.

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980-fatal-error


Service call 980:Error
Cause: Error by media clinging to the fuser
Error description: Media has clung to the fuser.
Solution: Power OFF. Replace the fuser unit.

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Jun 13, 2008 | Office Equipment & Supplies

1 Answer

980: Fatal Error


From the Service Manual:
*Service call
980:Error

*Error by media
clinging to the fuser

*Media has clung to the fuser.

*Power OFF
Replace the fuser unit.

Suggestion -
Before you replace the fuser, take it out and check for a piece of stuck label, paper, etc. You can spin the fuser roller by turning the gear on the side.

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